Unable to Access Internet in Normal Mode

4 Jun 2009 10:15 AM

SOURAV

Hi,

I have ACER ASPIRE 5520 Laptop with Windows XP SP2 installled. I have
256Kbps broadband connection. I am unable to access the internet in normal
mode but I can access the internet in Safe Mode with Networking. I have
disabled Windows Firewall. I am using AVG Free Edition Anti Virus software. I
have contacted my ISP but they have confirmed that there is no network issue
from their side. While in normal mode if I ping the gateway I am getting
Destination Host Unreachable & in System Tray pop up will say that Limited or
No Connectivity. TCP/IP properties IP Address configuration is set as Obtain
IP address automatically & Obtain DNS server address automatically. I already
reset the TCP/IP stack by running netsh command. Please help me on this issue.

4 Jun 2009 3:19 PM

Jack-MVP

Hi
Maybe this can Help, http://www.ezlan.net/debug.html
Jack (MS, MVP-Networking)

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"SOURAV" <SOU***@discussions.microsoft.com> wrote in message
news:426AD4B1-7AE7-49CB-A7BB-D16B663FB190@microsoft.com...
> Hi,
>
> I have ACER ASPIRE 5520 Laptop with Windows XP SP2 installled. I have
> 256Kbps broadband connection. I am unable to access the internet in normal
> mode but I can access the internet in Safe Mode with Networking. I have
> disabled Windows Firewall. I am using AVG Free Edition Anti Virus
> software. I
> have contacted my ISP but they have confirmed that there is no network
> issue
> from their side. While in normal mode if I ping the gateway I am getting
> Destination Host Unreachable & in System Tray pop up will say that Limited
> or
> No Connectivity. TCP/IP properties IP Address configuration is set as
> Obtain
> IP address automatically & Obtain DNS server address automatically. I
> already
> reset the TCP/IP stack by running netsh command. Please help me on this
> issue.