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IE loses internet connection

Author
15 Jun 2009 12:33 AM
windozuser
I am having problems with IE losing the internet connection. This means that
after displaying a web page and then waiting about 10-15 minutes, I am unable
to browse to any web site. I get the error "unable to load web page".

However, I am able to open a DOS window and ping web sites, I can also send
and receive email from Outlook Express.

I have tried switching browsers, scanning for viruses and even checked for
winsock corruption but nothing seems to work.

When this does happen I have a Cisco VPN client that allows me to log into
my network at work. After I establish the connection and then disconnect from
the VPN, I can then browse the internet without issues.

My setup is XP Pro with latest service pack and Linksys wireless hardware.

Any ideas?

- Carl

Author
16 Jun 2009 2:18 PM
Jack-MVP
Hi
Check the running processes, make sure that the VPN client is Not running
when it is Not needed.
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Jack (MS, MVP-Networking)

Show quoteHide quote
"windozuser" <windozu***@discussions.microsoft.com> wrote in message
news:1A4973EE-C6EF-4D76-9787-B0272E398D90@microsoft.com...
>I am having problems with IE losing the internet connection. This means
>that
> after displaying a web page and then waiting about 10-15 minutes, I am
> unable
> to browse to any web site. I get the error "unable to load web page".
>
> However, I am able to open a DOS window and ping web sites, I can also
> send
> and receive email from Outlook Express.
>
> I have tried switching browsers, scanning for viruses and even checked for
> winsock corruption but nothing seems to work.
>
> When this does happen I have a Cisco VPN client that allows me to log into
> my network at work. After I establish the connection and then disconnect
> from
> the VPN, I can then browse the internet without issues.
>
> My setup is XP Pro with latest service pack and Linksys wireless hardware.
>
> Any ideas?
>
> - Carl
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Author
17 Jun 2009 1:04 AM
windozuser
Jack,

Yes, I've checked and the VPN process is not running. This is so frustrating
as I have a similar configuration on my laptop and I don't lose the browser
connection. I'm seriously thinking of reinstalling XP again, on the desktop.

Any other ideas?

Thanks,

Carl




Show quoteHide quote
"Jack-MVP" wrote:

> Hi
> Check the running processes, make sure that the VPN client is Not running
> when it is Not needed.
> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
> Jack (MS, MVP-Networking)
>
> "windozuser" <windozu***@discussions.microsoft.com> wrote in message
> news:1A4973EE-C6EF-4D76-9787-B0272E398D90@microsoft.com...
> >I am having problems with IE losing the internet connection. This means
> >that
> > after displaying a web page and then waiting about 10-15 minutes, I am
> > unable
> > to browse to any web site. I get the error "unable to load web page".
> >
> > However, I am able to open a DOS window and ping web sites, I can also
> > send
> > and receive email from Outlook Express.
> >
> > I have tried switching browsers, scanning for viruses and even checked for
> > winsock corruption but nothing seems to work.
> >
> > When this does happen I have a Cisco VPN client that allows me to log into
> > my network at work. After I establish the connection and then disconnect
> > from
> > the VPN, I can then browse the internet without issues.
> >
> > My setup is XP Pro with latest service pack and Linksys wireless hardware.
> >
> > Any ideas?
> >
> > - Carl
>
>
Author
17 Jun 2009 4:47 PM
Jack-MVP
Hi
Try to check Cisco's support. Might be that they are aware of such problem.
Jack (MS, MVP-Networking)

Show quoteHide quote
"windozuser" <windozu***@discussions.microsoft.com> wrote in message
news:A1D22532-B63B-454C-AD56-A1E55B39A754@microsoft.com...
> Jack,
>
> Yes, I've checked and the VPN process is not running. This is so
> frustrating
> as I have a similar configuration on my laptop and I don't lose the
> browser
> connection. I'm seriously thinking of reinstalling XP again, on the
> desktop.
>
> Any other ideas?
>
> Thanks,
>
> Carl
>
>
>
>
> "Jack-MVP" wrote:
>
>> Hi
>> Check the running processes, make sure that the VPN client is Not running
>> when it is Not needed.
>> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
>> Jack (MS, MVP-Networking)
>>
>> "windozuser" <windozu***@discussions.microsoft.com> wrote in message
>> news:1A4973EE-C6EF-4D76-9787-B0272E398D90@microsoft.com...
>> >I am having problems with IE losing the internet connection. This means
>> >that
>> > after displaying a web page and then waiting about 10-15 minutes, I am
>> > unable
>> > to browse to any web site. I get the error "unable to load web page".
>> >
>> > However, I am able to open a DOS window and ping web sites, I can also
>> > send
>> > and receive email from Outlook Express.
>> >
>> > I have tried switching browsers, scanning for viruses and even checked
>> > for
>> > winsock corruption but nothing seems to work.
>> >
>> > When this does happen I have a Cisco VPN client that allows me to log
>> > into
>> > my network at work. After I establish the connection and then
>> > disconnect
>> > from
>> > the VPN, I can then browse the internet without issues.
>> >
>> > My setup is XP Pro with latest service pack and Linksys wireless
>> > hardware.
>> >
>> > Any ideas?
>> >
>> > - Carl
>>
>>
Author
17 Jun 2009 5:06 PM
windozuser
I have removed the Cisco VPN software and still have the problem.

I turn on the PC, after about 4-9 minutes of web surfing the browser loses
internet connectivity. However, I can open a DOS window in ping
www.microsoft.com or www.yahoo.com.  I can also send/receive email from
Outlook Express.

I have tried flushing the DNS, using a static IP address, but nothing seems
to work. This problem occurs across browsers (FireFox, Chrome, IE).

I know I can get out to the internet because I can ping, but the browsers
just lose connectivity. The only solution is reboot..browse for 5-9
minutes..reboot..browse for 5-9 minutes..reboot. 

I have scanned for viruses and such but none are on the system.

Any ideas?

- Carl





Show quoteHide quote
"Jack-MVP" wrote:

> Hi
> Try to check Cisco's support. Might be that they are aware of such problem.
> Jack (MS, MVP-Networking)
>
> "windozuser" <windozu***@discussions.microsoft.com> wrote in message
> news:A1D22532-B63B-454C-AD56-A1E55B39A754@microsoft.com...
> > Jack,
> >
> > Yes, I've checked and the VPN process is not running. This is so
> > frustrating
> > as I have a similar configuration on my laptop and I don't lose the
> > browser
> > connection. I'm seriously thinking of reinstalling XP again, on the
> > desktop.
> >
> > Any other ideas?
> >
> > Thanks,
> >
> > Carl
> >
> >
> >
> >
> > "Jack-MVP" wrote:
> >
> >> Hi
> >> Check the running processes, make sure that the VPN client is Not running
> >> when it is Not needed.
> >> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
> >> Jack (MS, MVP-Networking)
> >>
> >> "windozuser" <windozu***@discussions.microsoft.com> wrote in message
> >> news:1A4973EE-C6EF-4D76-9787-B0272E398D90@microsoft.com...
> >> >I am having problems with IE losing the internet connection. This means
> >> >that
> >> > after displaying a web page and then waiting about 10-15 minutes, I am
> >> > unable
> >> > to browse to any web site. I get the error "unable to load web page".
> >> >
> >> > However, I am able to open a DOS window and ping web sites, I can also
> >> > send
> >> > and receive email from Outlook Express.
> >> >
> >> > I have tried switching browsers, scanning for viruses and even checked
> >> > for
> >> > winsock corruption but nothing seems to work.
> >> >
> >> > When this does happen I have a Cisco VPN client that allows me to log
> >> > into
> >> > my network at work. After I establish the connection and then
> >> > disconnect
> >> > from
> >> > the VPN, I can then browse the internet without issues.
> >> >
> >> > My setup is XP Pro with latest service pack and Linksys wireless
> >> > hardware.
> >> >
> >> > Any ideas?
> >> >
> >> > - Carl
> >>
> >>
>
>
Author
17 Jun 2009 8:24 PM
Jack-MVP
Hi
Short of reinstalling the OS try this,
http://www.ezlan.net/clean.html#refreshnet
Jack (MS, MVP-Networking)

Show quoteHide quote
"windozuser" <windozu***@discussions.microsoft.com> wrote in message
news:C789BE50-00E0-45F2-9489-1B6B59D127D7@microsoft.com...
>I have removed the Cisco VPN software and still have the problem.
>
> I turn on the PC, after about 4-9 minutes of web surfing the browser loses
> internet connectivity. However, I can open a DOS window in ping
> www.microsoft.com or www.yahoo.com.  I can also send/receive email from
> Outlook Express.
>
> I have tried flushing the DNS, using a static IP address, but nothing
> seems
> to work. This problem occurs across browsers (FireFox, Chrome, IE).
>
> I know I can get out to the internet because I can ping, but the browsers
> just lose connectivity. The only solution is reboot..browse for 5-9
> minutes..reboot..browse for 5-9 minutes..reboot.
>
> I have scanned for viruses and such but none are on the system.
>
> Any ideas?
>
> - Carl
>
>
>
>
>
> "Jack-MVP" wrote:
>
>> Hi
>> Try to check Cisco's support. Might be that they are aware of such
>> problem.
>> Jack (MS, MVP-Networking)
>>
>> "windozuser" <windozu***@discussions.microsoft.com> wrote in message
>> news:A1D22532-B63B-454C-AD56-A1E55B39A754@microsoft.com...
>> > Jack,
>> >
>> > Yes, I've checked and the VPN process is not running. This is so
>> > frustrating
>> > as I have a similar configuration on my laptop and I don't lose the
>> > browser
>> > connection. I'm seriously thinking of reinstalling XP again, on the
>> > desktop.
>> >
>> > Any other ideas?
>> >
>> > Thanks,
>> >
>> > Carl
>> >
>> >
>> >
>> >
>> > "Jack-MVP" wrote:
>> >
>> >> Hi
>> >> Check the running processes, make sure that the VPN client is Not
>> >> running
>> >> when it is Not needed.
>> >> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
>> >> Jack (MS, MVP-Networking)
>> >>
>> >> "windozuser" <windozu***@discussions.microsoft.com> wrote in message
>> >> news:1A4973EE-C6EF-4D76-9787-B0272E398D90@microsoft.com...
>> >> >I am having problems with IE losing the internet connection. This
>> >> >means
>> >> >that
>> >> > after displaying a web page and then waiting about 10-15 minutes, I
>> >> > am
>> >> > unable
>> >> > to browse to any web site. I get the error "unable to load web
>> >> > page".
>> >> >
>> >> > However, I am able to open a DOS window and ping web sites, I can
>> >> > also
>> >> > send
>> >> > and receive email from Outlook Express.
>> >> >
>> >> > I have tried switching browsers, scanning for viruses and even
>> >> > checked
>> >> > for
>> >> > winsock corruption but nothing seems to work.
>> >> >
>> >> > When this does happen I have a Cisco VPN client that allows me to
>> >> > log
>> >> > into
>> >> > my network at work. After I establish the connection and then
>> >> > disconnect
>> >> > from
>> >> > the VPN, I can then browse the internet without issues.
>> >> >
>> >> > My setup is XP Pro with latest service pack and Linksys wireless
>> >> > hardware.
>> >> >
>> >> > Any ideas?
>> >> >
>> >> > - Carl
>> >>
>> >>
>>
>>

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