Ip address not recognized

20 Dec 2005 2:47 AM

mschie

I'm new to networking. I just purchased a laptop and would like to network my
desktop with my laptop. My desktop is connected to a dsl router with wireless
capabilities and my laptop connects to the internet via this router by a
wireless card. I have tried running the network wizard, just connecting to
each computer via the run feature in windows and typing in the address and I
have also ping the IP addresses as well. When I run the wizard I get a error
message occassionally about the spool app. and I do not see the network list
in my networks. (I have service pack 1 on both computers and I'm running
Windows xp) When I ping the addresses I get "timed out". Any suggestions?
When I did ping the addresses it did recognize the router so it is connecting
with it. I am able to connect to the internet on both computers. I would
appreciate any help.

Thanks.

20 Dec 2005 3:02 AM

Chuck

On Mon, 19 Dec 2005 18:47:02 -0800, mschie <msc***@discussions.microsoft.com>
wrote:

Show quoteHide quote

>I'm new to networking. I just purchased a laptop and would like to network my
>desktop with my laptop. My desktop is connected to a dsl router with wireless
>capabilities and my laptop connects to the internet via this router by a
>wireless card. I have tried running the network wizard, just connecting to
>each computer via the run feature in windows and typing in the address and I
>have also ping the IP addresses as well. When I run the wizard I get a error
>message occassionally about the spool app. and I do not see the network list
>in my networks. (I have service pack 1 on both computers and I'm running
>Windows xp) When I ping the addresses I get "timed out". Any suggestions?
>When I did ping the addresses it did recognize the router so it is connecting
>with it. I am able to connect to the internet on both computers. I would
>appreciate any help.
>
>Thanks.

This is probably a problem with a misconfigured or overlooked personal firewall,
but there are other possibilities too. Start with this article:
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

20 Dec 2005 7:27 AM

Jerry M. Gartner

Make sure that your systems are in the same workgroup.

--

Regards,

Jerry M. Gartner

Show quoteHide quote

"mschie" <msc***@discussions.microsoft.com> wrote in message
news:875257C9-E40C-4D18-B2BA-0AC1AB257D8E@microsoft.com...
> I'm new to networking. I just purchased a laptop and would like to network
> my
> desktop with my laptop. My desktop is connected to a dsl router with
> wireless
> capabilities and my laptop connects to the internet via this router by a
> wireless card. I have tried running the network wizard, just connecting to
> each computer via the run feature in windows and typing in the address and
> I
> have also ping the IP addresses as well. When I run the wizard I get a
> error
> message occassionally about the spool app. and I do not see the network
> list
> in my networks. (I have service pack 1 on both computers and I'm running
> Windows xp) When I ping the addresses I get "timed out". Any suggestions?
> When I did ping the addresses it did recognize the router so it is
> connecting
> with it. I am able to connect to the internet on both computers. I would
> appreciate any help.
>
> Thanks.

20 Dec 2005 12:26 PM

mschie

Same work group (which is home) but when I go to view this workgroup on my
laptop it gives me the error message "Home is not accessible. you may not
have permission to use this network resource. Contact the administrator of
this server to find out if you have access permissions. The list of servers
ifor this workgroup is currently not available"

Any ideas?
Thanks.

Show quoteHide quote

"Jerry M. Gartner" wrote:

> Make sure that your systems are in the same workgroup.
>
>
> --
>
> Regards,
>
> Jerry M. Gartner
> "mschie" <msc***@discussions.microsoft.com> wrote in message
> news:875257C9-E40C-4D18-B2BA-0AC1AB257D8E@microsoft.com...
> > I'm new to networking. I just purchased a laptop and would like to network
> > my
> > desktop with my laptop. My desktop is connected to a dsl router with
> > wireless
> > capabilities and my laptop connects to the internet via this router by a
> > wireless card. I have tried running the network wizard, just connecting to
> > each computer via the run feature in windows and typing in the address and
> > I
> > have also ping the IP addresses as well. When I run the wizard I get a
> > error
> > message occassionally about the spool app. and I do not see the network
> > list
> > in my networks. (I have service pack 1 on both computers and I'm running
> > Windows xp) When I ping the addresses I get "timed out". Any suggestions?
> > When I did ping the addresses it did recognize the router so it is
> > connecting
> > with it. I am able to connect to the internet on both computers. I would
> > appreciate any help.
> >
> > Thanks.
>
>
>

20 Dec 2005 1:45 PM

Malke

mschie wrote:

> Same work group (which is home) but when I go to view this workgroup
> on my laptop it gives me the error message "Home is not accessible.
> you may not have permission to use this network resource. Contact the
> administrator of this server to find out if you have access
> permissions. The list of servers ifor this workgroup is currently not
> available"
>
> Any ideas?
> Thanks.
>
> "Jerry M. Gartner" wrote:
>
>> Make sure that your systems are in the same workgroup.

Windows machines do not need to be in the same Workgroup to share
files/printers. Workgroups are merely a cosmetic/organizational device.

Things to check:

1. Since you have Service Pack 1 only on both machines (and you really
should install Service Pack 2), you must be using a third-party
firewall on each computer. Configure the firewalls properly to allow
local area network traffic as trusted. Refer to the firewalls' Help
files for how to do this.

2. You don't mention whether you have XP Pro or Home on either machine.
If XP Pro, make sure that both machines have the Simple Sharing option
set the same (Folder Options>View tab). For ease, make identical user
accounts and passwords on both machines.

Malke

--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

20 Dec 2005 3:41 PM

mschie

Well here's what I found out. The reason why I wasn't able to ping was
because of my norton. I tried to configuare it as you suggested but still
wasn't able to ping. The norton would have to be off for it to allow me to
ping. I guess I need to look into norton's help files further unless you know
other ways. I put the IP address as a trusted source and it still would not
allow me to ping the addrsses.
Second thing I found was the computer names were the same and the windows
troubleshooter suggested different names so they were changed. By doing this
I was able to see the network and the two computers on my desktop but still
unable to view them on the laptop. The laptop does list the "home" network
but does not list the two computers. It still gives me the error message that
it is unaccessible. (This is with the norton firewall off)
When I attempted to access the laptop from my desktop (main computer) it too
stated I do not have permission.
As per your suggestion I did check the folder options and they are the same.
The user name and password are the same as well.
I am running Windows professional.

I'm still stuck and still troubleshooting. I would love any other ideas or
suggestions.
Thanks

Show quoteHide quote

"Malke" wrote:

> mschie wrote:
>
> > Same work group (which is home) but when I go to view this workgroup
> > on my laptop it gives me the error message "Home is not accessible.
> > you may not have permission to use this network resource. Contact the
> > administrator of this server to find out if you have access
> > permissions. The list of servers ifor this workgroup is currently not
> > available"
> >
> > Any ideas?
> > Thanks.
> >
> > "Jerry M. Gartner" wrote:
> >
> >> Make sure that your systems are in the same workgroup.
>
> Windows machines do not need to be in the same Workgroup to share
> files/printers. Workgroups are merely a cosmetic/organizational device.
>
> Things to check:
>
> 1. Since you have Service Pack 1 only on both machines (and you really
> should install Service Pack 2), you must be using a third-party
> firewall on each computer. Configure the firewalls properly to allow
> local area network traffic as trusted. Refer to the firewalls' Help
> files for how to do this.
>
> 2. You don't mention whether you have XP Pro or Home on either machine.
> If XP Pro, make sure that both machines have the Simple Sharing option
> set the same (Folder Options>View tab). For ease, make identical user
> accounts and passwords on both machines.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

20 Dec 2005 3:43 PM

mschie

One other question, by adding the service pack 2 would it prevent some of the
issues that I'm having with the norton?

Thanks.

Show quoteHide quote

"Malke" wrote:

> mschie wrote:
>
> > Same work group (which is home) but when I go to view this workgroup
> > on my laptop it gives me the error message "Home is not accessible.
> > you may not have permission to use this network resource. Contact the
> > administrator of this server to find out if you have access
> > permissions. The list of servers ifor this workgroup is currently not
> > available"
> >
> > Any ideas?
> > Thanks.
> >
> > "Jerry M. Gartner" wrote:
> >
> >> Make sure that your systems are in the same workgroup.
>
> Windows machines do not need to be in the same Workgroup to share
> files/printers. Workgroups are merely a cosmetic/organizational device.
>
> Things to check:
>
> 1. Since you have Service Pack 1 only on both machines (and you really
> should install Service Pack 2), you must be using a third-party
> firewall on each computer. Configure the firewalls properly to allow
> local area network traffic as trusted. Refer to the firewalls' Help
> files for how to do this.
>
> 2. You don't mention whether you have XP Pro or Home on either machine.
> If XP Pro, make sure that both machines have the Simple Sharing option
> set the same (Folder Options>View tab). For ease, make identical user
> accounts and passwords on both machines.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

20 Dec 2005 4:25 PM

Malke

mschie wrote:

> One other question, by adding the service pack 2 would it prevent some
> of the issues that I'm having with the norton?
>
> Thanks.

>> mschie wrote:
>>
>> > Same work group (which is home) but when I go to view this
>> > workgroup on my laptop it gives me the error message "Home is not
>> > accessible. you may not have permission to use this network
>> > resource. Contact the administrator of this server to find out if
>> > you have access permissions. The list of servers ifor this
>> > workgroup is currently not available"

You should never connect to the Internet without a firewall and an
antivirus running. You didn't mention what Norton you have. If you have
Norton Internet Security, that is a firewall and you need to configure
it properly, not just disable it. Refer to the Help file that comes
with Norton or look on Symantec's website for tech support.

Service Pack 2 is an important update of the entire operating system.
Before you install SP2 you should properly prepare your computers. If
you have any questions about doing this, have a computer professional
do it for you. Applying SP2 is completely separate from any problems
you may be having with Norton.

http://www.symantec.com/techsupp/index.html - Symantec tech support
http://live-symantec.custhelp.com/cgi-bin/live_symantec.cfg/php/enduser/live.php
- Symantec Live Chat

Are You Ready for WinXP SP2? -
http://support.microsoft.com/default.aspx?pr=windowsxpsp2

Follow the Service Pack Installation Checklist -
http://www3.telus.net/dandemar/spackins.htm

SP2 links to OEMs - http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx
http://aumha.net - See SP2 forums

http://www.kellys-korner-xp.com/xp_s.htm#sp2 - Windows SP2 Information,
Guidelines and Troubleshooting

http://www.michna.com/kb/WxSP2.htm#General

Malke

--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

20 Dec 2005 11:42 PM

mschie

I always have norton's internet security on while I'm on the internet but was
able to troubleshoot what was preventing me from pinging the addresses. I
certaintly will look into the website to configuare it for the networking.
Thanks for the suggestion. On a different note do you know the reason behind
the message or why I cannot see the two computers on the "home" network while
on the laptop and only on the desktop?

Thanks

Show quoteHide quote

"Malke" wrote:

> mschie wrote:
>
> > One other question, by adding the service pack 2 would it prevent some
> > of the issues that I'm having with the norton?
> >
> > Thanks.
>
> >> mschie wrote:
> >>
> >> > Same work group (which is home) but when I go to view this
> >> > workgroup on my laptop it gives me the error message "Home is not
> >> > accessible. you may not have permission to use this network
> >> > resource. Contact the administrator of this server to find out if
> >> > you have access permissions. The list of servers ifor this
> >> > workgroup is currently not available"
>
> You should never connect to the Internet without a firewall and an
> antivirus running. You didn't mention what Norton you have. If you have
> Norton Internet Security, that is a firewall and you need to configure
> it properly, not just disable it. Refer to the Help file that comes
> with Norton or look on Symantec's website for tech support.
>
> Service Pack 2 is an important update of the entire operating system.
> Before you install SP2 you should properly prepare your computers. If
> you have any questions about doing this, have a computer professional
> do it for you. Applying SP2 is completely separate from any problems
> you may be having with Norton.
>
> http://www.symantec.com/techsupp/index.html - Symantec tech support
> http://live-symantec.custhelp.com/cgi-bin/live_symantec.cfg/php/enduser/live.php
> - Symantec Live Chat
>
> Are You Ready for WinXP SP2? -
> http://support.microsoft.com/default.aspx?pr=windowsxpsp2
>
> Follow the Service Pack Installation Checklist -
> http://www3.telus.net/dandemar/spackins.htm
>
> SP2 links to OEMs - http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx
> http://aumha.net - See SP2 forums
>
> http://www.kellys-korner-xp.com/xp_s.htm#sp2 - Windows SP2 Information,
> Guidelines and Troubleshooting
>
> http://www.michna.com/kb/WxSP2.htm#General
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

21 Dec 2005 4:09 AM

Malke

mschie wrote:

> I always have norton's internet security on while I'm on the internet
> but was able to troubleshoot what was preventing me from pinging the
> addresses. I certaintly will look into the website to configuare it
> for the networking. Thanks for the suggestion. On a different note do
> you know the reason behind the message or why I cannot see the two
> computers on the "home" network while on the laptop and only on the
> desktop?

Well, we've been exchanging numerous posts about why you can't see the
two computers, etc. It is probably because you've got something set up
wrong in the firewall, but remember please that the advice you get in a
newsgroup is based on information you've provided about computers that
can't be seen by the helpers.

If you just want to get it done, call a professional computer person to
come and set you up. It won't cost very much and it will get the job
done. I'm not saying this to hurt your feelings, just being practical.

Malke

--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User