"chriscooke000" wrote:

> Hi, just bought a new laptop and have been investigating the possibility of
> wireless networking as it came with a built in Intel 2200bg card.  I have a
> NetGear DG834G ADSL Router to connect to my BT Broadband connection. (Running
> Windows XPSP2).
>
> Setup is fine, wireless network is detected and connected to no problem. 
> However, once I am connected within about 5 minutes (sometimes as quick as 30
> seconds) the mouse pointer freezes and the screen goes completely blank (no
> blue screen or anything).  All power LEDs etc stay on so I have to do a hard
> shutdown (hold power button for a few seconds).  Cannot do Ctrl-Scroll
> Lock-Scroll Lock to force a dump either as keyboard is unresponsive.
>
> After rebooting wireless network is OK to connect to again but same problem
> happens if I connect to it again.  Have looked for drwatson logs or memory
> dumps but cannot find any.
>
> Have tried all of the three drivers available on the Intel web site but all
> display the same behaviour.  As well as all available versions of router
> firmware.  Also tested it with a PCMICIA wireless card (Belkin), this worked
> with no problem.  Also tested it in friends house with completely different
> router and same problem occured.
>
> Vendor claims that there is no problem with the network card!?  Is it a
> compatibility issue, possibly with my Radeon 9700 graphics card (seems
> unlikely), or the router (although I can't see why this would result in the
> symptoms I am seeing)??  Any other suggestions??
>

"Mary" <M***@discussions.microsoft.com> wrote in message
news:61AE49D7-7E1F-4D1E-929B-3FEA388198E1@microsoft.com...
> I'd suspect the router. Check out this site for help:
> http://kbserver.netgear.com/kb_web_files/N100772.asp
> See if the router is incompatible with more advanced Intel 2200.
>
> "chriscooke000" wrote:
>
>> Hi, just bought a new laptop and have been investigating the possibility
>> of
>> wireless networking as it came with a built in Intel 2200bg card.  I have
>> a
>> NetGear DG834G ADSL Router to connect to my BT Broadband connection.
>> (Running
>> Windows XPSP2).
>>
>> Setup is fine, wireless network is detected and connected to no problem.
>> However, once I am connected within about 5 minutes (sometimes as quick
>> as 30
>> seconds) the mouse pointer freezes and the screen goes completely blank
>> (no
>> blue screen or anything).  All power LEDs etc stay on so I have to do a
>> hard
>> shutdown (hold power button for a few seconds).  Cannot do Ctrl-Scroll
>> Lock-Scroll Lock to force a dump either as keyboard is unresponsive.
>>
>> After rebooting wireless network is OK to connect to again but same
>> problem
>> happens if I connect to it again.  Have looked for drwatson logs or
>> memory
>> dumps but cannot find any.
>>
>> Have tried all of the three drivers available on the Intel web site but
>> all
>> display the same behaviour.  As well as all available versions of router
>> firmware.  Also tested it with a PCMICIA wireless card (Belkin), this
>> worked
>> with no problem.  Also tested it in friends house with completely
>> different
>> router and same problem occured.
>>
>> Vendor claims that there is no problem with the network card!?  Is it a
>> compatibility issue, possibly with my Radeon 9700 graphics card (seems
>> unlikely), or the router (although I can't see why this would result in
>> the
>> symptoms I am seeing)??  Any other suggestions??
>>

"chriscooke000" <chriscooke***@discussions.microsoft.com> wrote in message
news:FF024C72-3E9D-4E52-BE07-6A946EF047D6@microsoft.com...
> Hi, just bought a new laptop and have been investigating the possibility
> of
> wireless networking as it came with a built in Intel 2200bg card.  I have
> a
> NetGear DG834G ADSL Router to connect to my BT Broadband connection.
> (Running
> Windows XPSP2).
>
> Setup is fine, wireless network is detected and connected to no problem.
> However, once I am connected within about 5 minutes (sometimes as quick as
> 30
> seconds) the mouse pointer freezes and the screen goes completely blank
> (no
> blue screen or anything).  All power LEDs etc stay on so I have to do a
> hard
> shutdown (hold power button for a few seconds).  Cannot do Ctrl-Scroll
> Lock-Scroll Lock to force a dump either as keyboard is unresponsive.
>
> After rebooting wireless network is OK to connect to again but same
> problem
> happens if I connect to it again.  Have looked for drwatson logs or memory
> dumps but cannot find any.
>
> Have tried all of the three drivers available on the Intel web site but
> all
> display the same behaviour.  As well as all available versions of router
> firmware.  Also tested it with a PCMICIA wireless card (Belkin), this
> worked
> with no problem.  Also tested it in friends house with completely
> different
> router and same problem occured.
>
> Vendor claims that there is no problem with the network card!?  Is it a
> compatibility issue, possibly with my Radeon 9700 graphics card (seems
> unlikely), or the router (although I can't see why this would result in
> the
> symptoms I am seeing)??  Any other suggestions??
>

"Tim" <Tim@NoSpam> wrote in message
news:u8CTilyZFHA.1404@TK2MSFTNGP09.phx.gbl...
> If your machine is locking up 100% - CAPS lock and Num lock cease to
> function, and mouse stops moving then this indicates it is most likely an
> internal hardware problem.
>
> If it only locks up while using wireless networking then I would suspect
> the wireless hardware in the laptop or the memory it is coincidentally
> using.
>
> First step would be to download and run memtest86 from memtest86.com and
> run it preferrably overnight. If it reports 1 error then your system will
> not function correctly.
>
> If the system passes memtest86, download Prime95 from mersennel.org and
> run the CPU torture test. This will thrash the CPU and highlight difficult
> to find issues that memtest86 will not fine. Also check your CPU temp and
> voltages in the BIOS at boot time. If the system came with a monitor
> program that reports CPU temps and voltages then run that while running
> Prime95 logging the results if the program supports it.
>
> The fault may be memory, motherboard, or the wireless chip itself.
>
> You may wish to check your graphics drivers, but name brand (is it?)
> laptops tend to come with good drivers. Check for updates.
>
> Again, it is not anything external to the laptop, it is unlikely to be a
> device driver, it is most likely hardware. I suggest that if you make no
> progress after these diagnostic steps, that you take the laptop back and
> detail the logic expressed by your own sensible fault identification
> procedures and these comments.
>
> HTH
> - Tim
>
>
> "chriscooke000" <chriscooke***@discussions.microsoft.com> wrote in message
> news:FF024C72-3E9D-4E52-BE07-6A946EF047D6@microsoft.com...
>> Hi, just bought a new laptop and have been investigating the possibility
>> of
>> wireless networking as it came with a built in Intel 2200bg card.  I have
>> a
>> NetGear DG834G ADSL Router to connect to my BT Broadband connection.
>> (Running
>> Windows XPSP2).
>>
>> Setup is fine, wireless network is detected and connected to no problem.
>> However, once I am connected within about 5 minutes (sometimes as quick
>> as 30
>> seconds) the mouse pointer freezes and the screen goes completely blank
>> (no
>> blue screen or anything).  All power LEDs etc stay on so I have to do a
>> hard
>> shutdown (hold power button for a few seconds).  Cannot do Ctrl-Scroll
>> Lock-Scroll Lock to force a dump either as keyboard is unresponsive.
>>
>> After rebooting wireless network is OK to connect to again but same
>> problem
>> happens if I connect to it again.  Have looked for drwatson logs or
>> memory
>> dumps but cannot find any.
>>
>> Have tried all of the three drivers available on the Intel web site but
>> all
>> display the same behaviour.  As well as all available versions of router
>> firmware.  Also tested it with a PCMICIA wireless card (Belkin), this
>> worked
>> with no problem.  Also tested it in friends house with completely
>> different
>> router and same problem occured.
>>
>> Vendor claims that there is no problem with the network card!?  Is it a
>> compatibility issue, possibly with my Radeon 9700 graphics card (seems
>> unlikely), or the router (although I can't see why this would result in
>> the
>> symptoms I am seeing)??  Any other suggestions??
>>
>
>