Hello all.  Any help you could offer would be helpful.  I have always thought
of myself as a bit technology savvy, however this issue has me realizing my
true novice status. 

I have a wireless system at home, a SIMPLE, wireless system, that has been
working very well.  It is configured as:  cable modem splits to vonage
wireless router (which works great) and then my wireless network router. 
From there the wireless network router beams to my laptop (Vaio VGN-FE660G),
and that works great!  My network name is "MSHome" and my laptop name is
"VaioLaptop."  I have spent hours trying to install a wireless printer server
for my laser printer, and that CAN work great... but when that works great, I
cannot connect to the internet. 

I have a feeling (though I could be showing my ignorance) that the problem
lies in the process of configuring the printer server:  they have me open my
network connection properties and enter a pre-set IP address (that they say
is preconfigured into the server);  I did this, and my printer worked great. 
However then I could connect to the internet.   I did a system restore to
just before I started muckin with the printer server and I had great internet
connectivity, however I cannot communicate with my wireless printer (nor does
it recognizing it on my devices/networks).  My current internet IP address
acquired (not preset) and is 'leased' for 24h at a time, according to my
current properties.

Any help on how I can resolve this issue?  You all will probably think this
is rediculously simple, but I will be grateful for your help.  If you all
need any help with surgery or anything (my knowledge of experise) just feel
free to let me know so I can return the favor!  (grin!)

please provide info on the print server and the router...make...model....
Show quoteHide quote

Thank you for reading my question.  My printer server is:

D-Link DP-311P   (802.11b)

My wireless system router is a Linksys Wireless-B, also a 802.11b

Thank you.

kathleen

Togiak1 wrote:
In order for devices on a network to "talk" to each other, they must be
on the same "subnet."  In the context we're talking about here, this is
the first 3 numbers of an IP address.  That is, if the default IP
address of the print server is 192.168.0.10 then your computer must have
an IP address of 192.168.0.xxx to communicate with it.  That's why the
setup instruction for the DP-311P tell you to change your computer's IP
address to 192.168.0.52.

The problem probably is that when you initially set up your wireless
router, the router probably has an IP address with different first three
numbers, for example, 192.168.1.xxx.

If you can restore your system so that you have internet connectivity
(but no printer access), open a command prompt and type
ipconfig /all

Post back with your computer's IP address and the IP address given for
your "gateway" (that's your router).  Once we know what those addresses
are, we'll see if we can configure the DP-311 appropriately.

You all are gems!!  Thank you SO, SO much!

My Computer IP Address is:  192.168.1.101
My Printer IP Address is:       192.168.0.52

Again, I am so very thankful for your help!
-kathleen

Togiak1 wrote:
For some reason, posts from my regular account aren't getting through
reliably, so this from Google Groups ...

Please don't delete the previous messages in your responses.  It makes
it much harder for others to figure out what's going on.  Very long
post  follows ...

You didn't give your router's IP address, but given that your
computer's IP is 192.168.1.101, I suspect that your router's IP is
192.168.1.1 and that you probably have a Linksys router.  In order to
get the router, the Vaio, and the DP-311P to all talk to each other,
they all must have an IP address that is either 192.168.1.xxx or
192.168.0.xxx.  I think the better solution is to make the print server
conform to the rest of the network rather than vice versa.

First, disconnect the print server and make sure that your wireless
network is working properly.  Uninstall the print server from Start >
Printers and Faxes.

I'm going to assume that you have Win XP service pack 2.

Go to Start > Control Panel > Network and Internet Connections >
Network Connections, right-click on the "Local Connections" icon and
select Properties.  Then select "Internet Protocol (TCP/IP)" and click
Properties.  If you originally set up your wireless network following
all the default options, the radio buttons next to "Obtain an IP
address automatically" and "Obtain DNS server address automatically"
should be selected.  The screen I'm talking about should look like
this: http://tinyurl.com/mmjhd  (Instead of "Obtain DNS Server
automatically," the screen may indicate to use an IP address of
192.168.1.1 for DNS server; that's OK too).  If this is not the case,
write down all the information on this screen, stop following these
directions and post back with the information.

Assuming that you're still following these steps, we can now
temporarily change the information on this screen so you can talk to
the print server.  Get out the installation guide for the print server
(if you've lost it, download a copy here:
ftp://ftp.dlink.com/Printserver/dp311p/QIG/dp311P_QIG_100.zip).  Follow
the directions through page 5 (you should recognize this screen, now).
Make the changes to the IP address and subnet mask shown on page 5.
(By putting the 0 in the third part of the computer's IP address,
you're putting it on the same subnet as the default print server IP
address.)

See page 6 of the DP-311P Install Guide.  Click the "site Survey"
button.  In the list, find and select the SSID that corresponds to the
name you gave your wireless network when you set it up.  Remember this
page, because you are going to come back here and set up encryption
after you're sure everything is working properly.  "Apply" the changes.

See page 7 of the Install Guide.  Instead of using the default, set the
IP address to 192.168.1.10.  Write this number down on a small piece of
paper and tape it to the print server.  You will need to know this
number to get back to the print server's configuration screens.
"Apply" the changes.

Do the first 2 steps in the blue box at the bottom of page 7.  For the
third step, go back to the "Internet Protocol (TCP/IP) Properties
screen and select the radio button to "Obtain an IP address
automatically." That is, make this screen look like it did at the
beginning of this exercise.

Now, follow the directions starting at page 8 of the Install Guide,
being sure to use the new correct IP address (192.168.1.10) in the step
on page 10.

When you are finished installing the printer, you should be able to
both print and access the Internet.  Let me know if it works.

However, you're still not finished.  Your wireless network is
unsecured.  Unfortunately, the DP-311P only supports WEP encryption,
which today is the least secure method of securing wireless networks.
Even if your router and laptop support more robust encryption
techniques, all devices on the network must use the same technique.
It's a least-common-denominator kind of thing.  Still, WEP is better
than nothing.

What you will have to do is choose a WEP encryption key and enter it in
the appropriate places in (1) your router, (2) your laptop, and (3) the
DP-311P.  Post back if you need further directions on how to do this.
If so, be sure to say the make/model of your router.

Good luck.

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