VPN connects fine but Outlook and softphone won't

26 Aug 2006 12:21 AM

Extremely Frustrated

I connect through a Belkin wireless router at my house on my laptop. I have
tweaked every possible setting I can think of, but no matter what I do my
Outlook will not connect. My VPN connection connects fine. I can access
shared folders and even connect to my office's internal CRM, but my Outlook
will not connect and my softphone won't either. One other thing...I have
established an Outlook connection through a few wireless networks, but not
many, so I have a feeling it may be settings on my computer, because nine out
of ten places I try it at it will not work. Please help, I am so
ridiculously frustrated that I am going to lose my mind.

27 Aug 2006 8:46 PM

Pavel A.

"Extremely Frustrated" wrote:
> I connect through a Belkin wireless router at my house on my laptop. I have
> tweaked every possible setting I can think of, but no matter what I do my
> Outlook will not connect. My VPN connection connects fine. I can access
> shared folders and even connect to my office's internal CRM, but my Outlook
> will not connect and my softphone won't either. One other thing...I have
> established an Outlook connection through a few wireless networks, but not
> many, so I have a feeling it may be settings on my computer, because nine out
> of ten places I try it at it will not work. Please help, I am so
> ridiculously frustrated that I am going to lose my mind.

Try to release IP address from your ethernet card, sometimes this simple
tweak helps (but sometimes doesn't)

--PA