Can connect to wireless but can not connect to internet

22 Sep 2006 11:54 AM

Lucy

I am studying overseas at present and the home I am staying in has
wireless internet available. I can connect to the wireless connection
but then I can not access the internet (Internet Explorer) and it keeps

saying I am offline, even though the signal strength is strong. I am
running Windows XP with Service Pack 2 installed. The connection says I

have received 0 bytes when I am connected so I'm guessing this has
something to do with it. Can anyone help me? I'm not that comfortable
with computers so any instructions will have to be so basic a monkey
could do it. Cheers

22 Sep 2006 3:25 PM

David Hettel MVP MobileDevices

It sounds as if you are not actually connected, are you getting an IP
address? | Start | Run... | CMD and {enter}| in the window that opens |
ipconfig {enter}

--
David Hettel
Microsoft MVP Mobile Devices

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

DISCLAIMER: This posting is provided "AS IS" with no warranties, and
confers no rights

Show quoteHide quote

"Lucy" <sullivan.l***@gmail.com> wrote in message
news:1158926070.204074.252020@i42g2000cwa.googlegroups.com...
>I am studying overseas at present and the home I am staying in has
> wireless internet available. I can connect to the wireless connection
> but then I can not access the internet (Internet Explorer) and it keeps
>
>
> saying I am offline, even though the signal strength is strong. I am
> running Windows XP with Service Pack 2 installed. The connection says I
>
>
>
> have received 0 bytes when I am connected so I'm guessing this has
> something to do with it. Can anyone help me? I'm not that comfortable
> with computers so any instructions will have to be so basic a monkey
> could do it. Cheers
>

23 Sep 2006 11:47 AM

Lucy

Hi David
Thanks for your advice and you were correct, I wasn't getting an IP
address. I reconfigured the TCP/IP settings to automatic IP and this
fixed the problem.
Cheers

David Hettel MVP MobileDevices wrote:
Show quoteHide quote

> It sounds as if you are not actually connected, are you getting an IP
> address? | Start | Run... | CMD and {enter}| in the window that opens |
> ipconfig {enter}
>
> --
> David Hettel
> Microsoft MVP Mobile Devices
>
> Please post any reply as a follow-up message in the news group
> for everyone to see. I'm sorry, but I don't answer questions
> addressed directly to me in E-mail or news groups.
>
> Microsoft Most Valuable Professional Program
> http://mvp.support.microsoft.com
>
> DISCLAIMER: This posting is provided "AS IS" with no warranties, and
> confers no rights
>
> "Lucy" <sullivan.l***@gmail.com> wrote in message
> news:1158926070.204074.252020@i42g2000cwa.googlegroups.com...
> >I am studying overseas at present and the home I am staying in has
> > wireless internet available. I can connect to the wireless connection
> > but then I can not access the internet (Internet Explorer) and it keeps
> >
> >
> > saying I am offline, even though the signal strength is strong. I am
> > running Windows XP with Service Pack 2 installed. The connection says I
> >
> >
> >
> > have received 0 bytes when I am connected so I'm guessing this has
> > something to do with it. Can anyone help me? I'm not that comfortable
> > with computers so any instructions will have to be so basic a monkey
> > could do it. Cheers
> >