Connected to public wireless network but can't access internet

9 Oct 2006 2:05 PM

LauraG

Hi,
I just bought a new loptop with wireless etc but I'm having trouble
connecting to the internet. I am able to connect to a public wireless network
but when I click on internet explorer it gives me all that 'unable to display
page' nonsense. It says I'm not connected but I am! Guessing I need to enable
or configure something but can't work out what.

9 Oct 2006 2:26 PM

David Hettel

You may wish to read this on using the Network Diagnostics tool:

http://go.microsoft.com/?linkid=5464827

and this on troubleshooting TCP/IP connectivity:

http://support.microsoft.com/default.aspx?scid=kb;en-us;314067

If that doesn't work for you, here is an excellent network
troubleshooter by MVP Hans-Georg Michna. Take the time to go through it
and it will usually pinpoint the problem area(s) -
http://winhlp.com/wxnet.htm

--
David Hettel

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

DISCLAIMER: This posting is provided "AS IS" with no warranties, and
confers no rights

Show quoteHide quote

"LauraG" <Lau***@discussions.microsoft.com> wrote in message
news:DCDE1AB1-8316-4D99-9978-A008AAC9A2B0@microsoft.com...
> Hi,
> I just bought a new loptop with wireless etc but I'm having trouble
> connecting to the internet. I am able to connect to a public wireless
> network
> but when I click on internet explorer it gives me all that 'unable to
> display
> page' nonsense. It says I'm not connected but I am! Guessing I need to
> enable
> or configure something but can't work out what.

9 Oct 2006 3:29 PM

Jack (MVP-Networking).

Hi
Are you sure that you are connected to the Hot Spot.
Seeing the signal does not necessarily mean that you are connected.
You should try a Hotspot that is totally open and make sure that you
Wireless is configured without security.
May be this can Help.
My New Wireless does not work - http://www.ezlan.net/wireless.html
Wireless, Basic Configuration - http://www.ezlan.net/Wireless_Config.html
Wireless Security - http://www.ezlan.net/Wireless_Security.html
Jack (MVP-Networking).

Show quoteHide quote

"LauraG" <Lau***@discussions.microsoft.com> wrote in message
news:DCDE1AB1-8316-4D99-9978-A008AAC9A2B0@microsoft.com...
> Hi,
> I just bought a new loptop with wireless etc but I'm having trouble
> connecting to the internet. I am able to connect to a public wireless
> network
> but when I click on internet explorer it gives me all that 'unable to
> display
> page' nonsense. It says I'm not connected but I am! Guessing I need to
> enable
> or configure something but can't work out what.