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Cannot connect-saying renew IP address

Author
13 Oct 2006 9:07 AM
JGirl
I have a laptop and have been on a wireless router for some time, all of a
sudden , it wouldn't let me pick up a connection. It said it was connected
but wouldn't let me into the net or Msn, etc. Now when I try to connect it
gets stuck on "AQUIRING NETWORK ADDRESS" and doesn't do a thing. It's
searching for an IP address, it has 0.0.0.0. on the left column and won't
connect. I need HELP!!!!!  I'm using it with my cable modem no problem.
Please help, going crazy trying to fix this,

Author
13 Oct 2006 1:19 PM
Malke
JGirl wrote:

> I have a laptop and have been on a wireless router for some time, all
> of a sudden , it wouldn't let me pick up a connection. It said it was
> connected but wouldn't let me into the net or Msn, etc. Now when I try
> to connect it gets stuck on "AQUIRING NETWORK ADDRESS" and doesn't do
> a thing. It's searching for an IP address, it has 0.0.0.0. on the left
> column and won't
> connect. I need HELP!!!!!  I'm using it with my cable modem no
> problem. Please help, going crazy trying to fix this,

Things to check:

1. Can any other wireless computer connect to the Internet on your
network? If no, the router needs to be replaced.

2. Can your computer connect to anyone else's wireless network? If no,
the wireless adapter needs to be replaced.

3. I assume that when you say "I'm using it with my cable modem no
problem" this means that you've connected the laptop to the cable modem
directly with ethernet to make sure the cable modem works. Or you've
connected another machine directly to the cable modem. If you haven't
done this, you need to in order to make sure the fault isn't with the
cable modem.

Before you go further with troubleshooting as above, power-cycle the
router (not necessary to do the cable modem unless you don't know it is
working per item #3 above). Unplug the router for about a minute and
then plug it in again. If you haven't done #3, then power-cycle the
cable modem, too. Unplug the cable modem and the router, leave them
both off for about 30-60 seconds. Then plug the cable modem in first
and wait for all the lights to come on. Then plug in the router.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Author
13 Oct 2006 7:24 PM
JGirl
Yeah i plugged the modem cable directly into my laptop and is working and my
bro's comp. is working no prob on the wireless router. I've also tried
unpluggin it twice and still no go. Both of them Router and modem. The router
is farely new as well, not even a year. It's a d-link. Any other
suggestions:...

Show quoteHide quote
"Malke" wrote:

> JGirl wrote:
>
> > I have a laptop and have been on a wireless router for some time, all
> > of a sudden , it wouldn't let me pick up a connection. It said it was
> > connected but wouldn't let me into the net or Msn, etc. Now when I try
> > to connect it gets stuck on "AQUIRING NETWORK ADDRESS" and doesn't do
> > a thing. It's searching for an IP address, it has 0.0.0.0. on the left
> > column and won't
> > connect. I need HELP!!!!!  I'm using it with my cable modem no
> > problem. Please help, going crazy trying to fix this,
>
> Things to check:
>
> 1. Can any other wireless computer connect to the Internet on your
> network? If no, the router needs to be replaced.
>
> 2. Can your computer connect to anyone else's wireless network? If no,
> the wireless adapter needs to be replaced.
>
> 3. I assume that when you say "I'm using it with my cable modem no
> problem" this means that you've connected the laptop to the cable modem
> directly with ethernet to make sure the cable modem works. Or you've
> connected another machine directly to the cable modem. If you haven't
> done this, you need to in order to make sure the fault isn't with the
> cable modem.
>
> Before you go further with troubleshooting as above, power-cycle the
> router (not necessary to do the cable modem unless you don't know it is
> working per item #3 above). Unplug the router for about a minute and
> then plug it in again. If you haven't done #3, then power-cycle the
> cable modem, too. Unplug the cable modem and the router, leave them
> both off for about 30-60 seconds. Then plug the cable modem in first
> and wait for all the lights to come on. Then plug in the router.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>
Author
13 Oct 2006 7:32 PM
Lem
JGirl wrote:
Show quoteHide quote
> Yeah i plugged the modem cable directly into my laptop and is working and my
> bro's comp. is working no prob on the wireless router. I've also tried
> unpluggin it twice and still no go. Both of them Router and modem. The router
> is farely new as well, not even a year. It's a d-link. Any other
> suggestions:...
>
> "Malke" wrote:
>
>> JGirl wrote:
>>
>>> I have a laptop and have been on a wireless router for some time, all
>>> of a sudden , it wouldn't let me pick up a connection. It said it was
>>> connected but wouldn't let me into the net or Msn, etc. Now when I try
>>> to connect it gets stuck on "AQUIRING NETWORK ADDRESS" and doesn't do
>>> a thing. It's searching for an IP address, it has 0.0.0.0. on the left
>>> column and won't
>>> connect. I need HELP!!!!!  I'm using it with my cable modem no
>>> problem. Please help, going crazy trying to fix this,
>> Things to check:
>>
>> 1. Can any other wireless computer connect to the Internet on your
>> network? If no, the router needs to be replaced.
>>
>> 2. Can your computer connect to anyone else's wireless network? If no,
>> the wireless adapter needs to be replaced.
>>
>> 3. I assume that when you say "I'm using it with my cable modem no
>> problem" this means that you've connected the laptop to the cable modem
>> directly with ethernet to make sure the cable modem works. Or you've
>> connected another machine directly to the cable modem. If you haven't
>> done this, you need to in order to make sure the fault isn't with the
>> cable modem.
>>
>> Before you go further with troubleshooting as above, power-cycle the
>> router (not necessary to do the cable modem unless you don't know it is
>> working per item #3 above). Unplug the router for about a minute and
>> then plug it in again. If you haven't done #3, then power-cycle the
>> cable modem, too. Unplug the cable modem and the router, leave them
>> both off for about 30-60 seconds. Then plug the cable modem in first
>> and wait for all the lights to come on. Then plug in the router.
>>
>> Malke
>> --
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User
>>

What about Malke's suggestion #2?  But before you tote your laptop down
to the nearest Starbuck's or MickyD's, make sure that the wifi adapter
in the laptop is really turned on.  Many laptops with built-in wifi
adapters permit the radio in the wifi adapter to be turned off to
conserve power.  Typically, there is a small (usually difficult to find)
switch or some combination of the Fn key with another key.  Check your
laptop manual for details.

--
Lem   MS MVP -- Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
Author
13 Oct 2006 8:40 PM
JGirl
Hi, tried to find it but no luck with the manual, couldn't find anything on
it. I have a wireless LAN button to disable the connection. But that's on.
Everytime I try to connect is stays on "Aquiring Network addy" and then I try
to repair, and it gets stuck on "renewing IP address". I'm going crazy, it's
been about 4 days now. I've never had a problem this long before. Very
frustrating.......

Show quoteHide quote
"Lem" wrote:

> JGirl wrote:
> > Yeah i plugged the modem cable directly into my laptop and is working and my
> > bro's comp. is working no prob on the wireless router. I've also tried
> > unpluggin it twice and still no go. Both of them Router and modem. The router
> > is farely new as well, not even a year. It's a d-link. Any other
> > suggestions:...
> >
> > "Malke" wrote:
> >
> >> JGirl wrote:
> >>
> >>> I have a laptop and have been on a wireless router for some time, all
> >>> of a sudden , it wouldn't let me pick up a connection. It said it was
> >>> connected but wouldn't let me into the net or Msn, etc. Now when I try
> >>> to connect it gets stuck on "AQUIRING NETWORK ADDRESS" and doesn't do
> >>> a thing. It's searching for an IP address, it has 0.0.0.0. on the left
> >>> column and won't
> >>> connect. I need HELP!!!!!  I'm using it with my cable modem no
> >>> problem. Please help, going crazy trying to fix this,
> >> Things to check:
> >>
> >> 1. Can any other wireless computer connect to the Internet on your
> >> network? If no, the router needs to be replaced.
> >>
> >> 2. Can your computer connect to anyone else's wireless network? If no,
> >> the wireless adapter needs to be replaced.
> >>
> >> 3. I assume that when you say "I'm using it with my cable modem no
> >> problem" this means that you've connected the laptop to the cable modem
> >> directly with ethernet to make sure the cable modem works. Or you've
> >> connected another machine directly to the cable modem. If you haven't
> >> done this, you need to in order to make sure the fault isn't with the
> >> cable modem.
> >>
> >> Before you go further with troubleshooting as above, power-cycle the
> >> router (not necessary to do the cable modem unless you don't know it is
> >> working per item #3 above). Unplug the router for about a minute and
> >> then plug it in again. If you haven't done #3, then power-cycle the
> >> cable modem, too. Unplug the cable modem and the router, leave them
> >> both off for about 30-60 seconds. Then plug the cable modem in first
> >> and wait for all the lights to come on. Then plug in the router.
> >>
> >> Malke
> >> --
> >> Elephant Boy Computers
> >> www.elephantboycomputers.com
> >> "Don't Panic!"
> >> MS-MVP Windows - Shell/User
> >>
>
> What about Malke's suggestion #2?  But before you tote your laptop down
> to the nearest Starbuck's or MickyD's, make sure that the wifi adapter
> in the laptop is really turned on.  Many laptops with built-in wifi
> adapters permit the radio in the wifi adapter to be turned off to
> conserve power.  Typically, there is a small (usually difficult to find)
> switch or some combination of the Fn key with another key.  Check your
> laptop manual for details.
>
> --
> Lem   MS MVP -- Networking
>
> To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
> http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
>
Author
13 Oct 2006 10:01 PM
JGirl
So i've figured out it must be my router at home, cause i've just connected
no problem at my sister's place. So what do I do now that I know it's my
router at home?

Show quoteHide quote
"JGirl" wrote:

> Hi, tried to find it but no luck with the manual, couldn't find anything on
> it. I have a wireless LAN button to disable the connection. But that's on.
> Everytime I try to connect is stays on "Aquiring Network addy" and then I try
> to repair, and it gets stuck on "renewing IP address". I'm going crazy, it's
> been about 4 days now. I've never had a problem this long before. Very
> frustrating.......
>
> "Lem" wrote:
>
> > JGirl wrote:
> > > Yeah i plugged the modem cable directly into my laptop and is working and my
> > > bro's comp. is working no prob on the wireless router. I've also tried
> > > unpluggin it twice and still no go. Both of them Router and modem. The router
> > > is farely new as well, not even a year. It's a d-link. Any other
> > > suggestions:...
> > >
> > > "Malke" wrote:
> > >
> > >> JGirl wrote:
> > >>
> > >>> I have a laptop and have been on a wireless router for some time, all
> > >>> of a sudden , it wouldn't let me pick up a connection. It said it was
> > >>> connected but wouldn't let me into the net or Msn, etc. Now when I try
> > >>> to connect it gets stuck on "AQUIRING NETWORK ADDRESS" and doesn't do
> > >>> a thing. It's searching for an IP address, it has 0.0.0.0. on the left
> > >>> column and won't
> > >>> connect. I need HELP!!!!!  I'm using it with my cable modem no
> > >>> problem. Please help, going crazy trying to fix this,
> > >> Things to check:
> > >>
> > >> 1. Can any other wireless computer connect to the Internet on your
> > >> network? If no, the router needs to be replaced.
> > >>
> > >> 2. Can your computer connect to anyone else's wireless network? If no,
> > >> the wireless adapter needs to be replaced.
> > >>
> > >> 3. I assume that when you say "I'm using it with my cable modem no
> > >> problem" this means that you've connected the laptop to the cable modem
> > >> directly with ethernet to make sure the cable modem works. Or you've
> > >> connected another machine directly to the cable modem. If you haven't
> > >> done this, you need to in order to make sure the fault isn't with the
> > >> cable modem.
> > >>
> > >> Before you go further with troubleshooting as above, power-cycle the
> > >> router (not necessary to do the cable modem unless you don't know it is
> > >> working per item #3 above). Unplug the router for about a minute and
> > >> then plug it in again. If you haven't done #3, then power-cycle the
> > >> cable modem, too. Unplug the cable modem and the router, leave them
> > >> both off for about 30-60 seconds. Then plug the cable modem in first
> > >> and wait for all the lights to come on. Then plug in the router.
> > >>
> > >> Malke
> > >> --
> > >> Elephant Boy Computers
> > >> www.elephantboycomputers.com
> > >> "Don't Panic!"
> > >> MS-MVP Windows - Shell/User
> > >>
> >
> > What about Malke's suggestion #2?  But before you tote your laptop down
> > to the nearest Starbuck's or MickyD's, make sure that the wifi adapter
> > in the laptop is really turned on.  Many laptops with built-in wifi
> > adapters permit the radio in the wifi adapter to be turned off to
> > conserve power.  Typically, there is a small (usually difficult to find)
> > switch or some combination of the Fn key with another key.  Check your
> > laptop manual for details.
> >
> > --
> > Lem   MS MVP -- Networking
> >
> > To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
> > http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
> >
Author
13 Oct 2006 10:18 PM
Lem
JGirl wrote:
Show quoteHide quote
> So i've figured out it must be my router at home, cause i've just connected
> no problem at my sister's place. So what do I do now that I know it's my
> router at home?
>
> "JGirl" wrote:
>
>> Hi, tried to find it but no luck with the manual, couldn't find anything on
>> it. I have a wireless LAN button to disable the connection. But that's on.
>> Everytime I try to connect is stays on "Aquiring Network addy" and then I try
>> to repair, and it gets stuck on "renewing IP address". I'm going crazy, it's
>> been about 4 days now. I've never had a problem this long before. Very
>> frustrating.......
>>
>> "Lem" wrote:
>>
>>> JGirl wrote:
>>>> Yeah i plugged the modem cable directly into my laptop and is working and my
>>>> bro's comp. is working no prob on the wireless router. I've also tried
>>>> unpluggin it twice and still no go. Both of them Router and modem. The router
>>>> is farely new as well, not even a year. It's a d-link. Any other
>>>> suggestions:...
>>>>
>>>> "Malke" wrote:
>>>>
>>>>> JGirl wrote:
>>>>>
>>>>>> I have a laptop and have been on a wireless router for some time, all
>>>>>> of a sudden , it wouldn't let me pick up a connection. It said it was
>>>>>> connected but wouldn't let me into the net or Msn, etc. Now when I try
>>>>>> to connect it gets stuck on "AQUIRING NETWORK ADDRESS" and doesn't do
>>>>>> a thing. It's searching for an IP address, it has 0.0.0.0. on the left
>>>>>> column and won't
>>>>>> connect. I need HELP!!!!!  I'm using it with my cable modem no
>>>>>> problem. Please help, going crazy trying to fix this,
>>>>> Things to check:
>>>>>
>>>>> 1. Can any other wireless computer connect to the Internet on your
>>>>> network? If no, the router needs to be replaced.
>>>>>
>>>>> 2. Can your computer connect to anyone else's wireless network? If no,
>>>>> the wireless adapter needs to be replaced.
>>>>>
>>>>> 3. I assume that when you say "I'm using it with my cable modem no
>>>>> problem" this means that you've connected the laptop to the cable modem
>>>>> directly with ethernet to make sure the cable modem works. Or you've
>>>>> connected another machine directly to the cable modem. If you haven't
>>>>> done this, you need to in order to make sure the fault isn't with the
>>>>> cable modem.
>>>>>
>>>>> Before you go further with troubleshooting as above, power-cycle the
>>>>> router (not necessary to do the cable modem unless you don't know it is
>>>>> working per item #3 above). Unplug the router for about a minute and
>>>>> then plug it in again. If you haven't done #3, then power-cycle the
>>>>> cable modem, too. Unplug the cable modem and the router, leave them
>>>>> both off for about 30-60 seconds. Then plug the cable modem in first
>>>>> and wait for all the lights to come on. Then plug in the router.
>>>>>
>>>>> Malke
>>>>> --
>>>>> Elephant Boy Computers
>>>>> www.elephantboycomputers.com
>>>>> "Don't Panic!"
>>>>> MS-MVP Windows - Shell/User
>>>>>
>>> What about Malke's suggestion #2?  But before you tote your laptop down
>>> to the nearest Starbuck's or MickyD's, make sure that the wifi adapter
>>> in the laptop is really turned on.  Many laptops with built-in wifi
>>> adapters permit the radio in the wifi adapter to be turned off to
>>> conserve power.  Typically, there is a small (usually difficult to find)
>>> switch or some combination of the Fn key with another key.  Check your
>>> laptop manual for details.
>>>
>>> --
>>> Lem   MS MVP -- Networking
>>>
>>> To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
>>> http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
>>>
Well, because you said that your bro's computer worked OK using the
wireless router, it's probably not really the router, but rather some
security setting that's become undone.

I don't think you ever said what kind of wireless router you have, but
if it has at least one Ethernet jack (besides the one that connects to
the cable modem) what happens when you connect the laptop to the router
via Ethernet?

--
Lem   MS MVP -- Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
Author
14 Oct 2006 7:27 AM
r91040pmr
Just Use The modem wntil this rain goes away. Sweeity

Show quoteHide quote
"JGirl" wrote:

> I have a laptop and have been on a wireless router for some time, all of a
> sudden , it wouldn't let me pick up a connection. It said it was connected
> but wouldn't let me into the net or Msn, etc. Now when I try to connect it
> gets stuck on "AQUIRING NETWORK ADDRESS" and doesn't do a thing. It's
> searching for an IP address, it has 0.0.0.0. on the left column and won't
> connect. I need HELP!!!!!  I'm using it with my cable modem no problem.
> Please help, going crazy trying to fix this,
>
Author
16 Oct 2006 8:38 PM
JGirl
Gee, thanks for the great advice!!!

Show quoteHide quote
"r91040pmr" wrote:

> Just Use The modem wntil this rain goes away. Sweeity
>
> "JGirl" wrote:
>
> > I have a laptop and have been on a wireless router for some time, all of a
> > sudden , it wouldn't let me pick up a connection. It said it was connected
> > but wouldn't let me into the net or Msn, etc. Now when I try to connect it
> > gets stuck on "AQUIRING NETWORK ADDRESS" and doesn't do a thing. It's
> > searching for an IP address, it has 0.0.0.0. on the left column and won't
> > connect. I need HELP!!!!!  I'm using it with my cable modem no problem.
> > Please help, going crazy trying to fix this,
> >