Cannot Access Printer and Desktop on a Wireless Network

microsoft.public.windows.networking.wireless

6 Nov 2006 4:57 AM

Luther393

I'm stumped as to why my two laptops can no longer print, not find my desktop
on my wireless network. This started a couple of days ago around the time of
the IE7 Updates. I have a Dell Dimension 8400 Desktop connected to a wireless
router (Belkin 802.11G) via a Cat5 cable. The router is connected to a
Motorola cable modem via a Cat5 cable also. Both printers are connected to
the desktop using USB cables. I can access the internet from all three
machines, just can't access the desktop and printers from the two laptops so
I can print.
Prior to this both laptops (both are Dell's running Win XP Media Center
2005) could see my two printers connected to my desktop, a Dell Dimension
8400 running Win XP SP-2. The laptops have unique names, passwords, and are
in my local workgroup. As I mentioned they worked fine for many months w/o a
hitch. Now I get an Access Denied when I try to access the printers and I
can't see the desktop or printers on the network at all.
I use ZoneAlarm, and Panda Antivirus/Firewall but have been doing so for
months with no problems. I double-checked my user security settings to make
certain both laptops were there (which they were) and re-initialized my
router to make sure settings weren't corrupt. In frustration I unplugged my
cable modem, turned off ALL protection (ZoneAlarm, Spyware Doctor, Panda, and
the router's firewall) and had no luck. Still have "access denied".
If someone has an idea as to what's causing this please send it to me. Any
help is greatly appreciated.
Regards

6 Nov 2006 3:18 PM

David Hettel

you might try this. | Control Panel | Administrative tools | Local Security
Policy | click on the + to expand Local Policies | click on Security Options
scroll down to Network security LAN Manager authentication Level and see if
it's set to the same level in all devices, try "Send LM & NTLM - use NTLMv2
session security if negotiated"

--
David Hettel

Please post any reply as a follow-up message in the news group for everyone
to see. I'm sorry, but I don't answer questions addressed directly to me in
E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
either expressed or implied, made in relation to the accuracy, reliability
or content of this post. The author shall not be liable for any direct,
indirect, incidental or consequential damages arising out of the use of, or
inability to use, information or opinions expressed in this post and confers
no rights.

Show quoteHide quote

"Luther393" <Luther***@discussions.microsoft.com> wrote in message
news:588B2773-4BB4-4183-8DD0-FB57D8576CC2@microsoft.com...
> I'm stumped as to why my two laptops can no longer print, not find my
> desktop
> on my wireless network. This started a couple of days ago around the time
> of
> the IE7 Updates. I have a Dell Dimension 8400 Desktop connected to a
> wireless
> router (Belkin 802.11G) via a Cat5 cable. The router is connected to a
> Motorola cable modem via a Cat5 cable also. Both printers are connected to
> the desktop using USB cables. I can access the internet from all three
> machines, just can't access the desktop and printers from the two laptops
> so
> I can print.
> Prior to this both laptops (both are Dell's running Win XP Media Center
> 2005) could see my two printers connected to my desktop, a Dell Dimension
> 8400 running Win XP SP-2. The laptops have unique names, passwords, and
> are
> in my local workgroup. As I mentioned they worked fine for many months w/o
> a
> hitch. Now I get an Access Denied when I try to access the printers and I
> can't see the desktop or printers on the network at all.
> I use ZoneAlarm, and Panda Antivirus/Firewall but have been doing so for
> months with no problems. I double-checked my user security settings to
> make
> certain both laptops were there (which they were) and re-initialized my
> router to make sure settings weren't corrupt. In frustration I unplugged
> my
> cable modem, turned off ALL protection (ZoneAlarm, Spyware Doctor, Panda,
> and
> the router's firewall) and had no luck. Still have "access denied".
> If someone has an idea as to what's causing this please send it to me. Any
> help is greatly appreciated.
> Regards
>

6 Nov 2006 11:45 PM

Luther393

David:
Thanks for the idea. Unfortunately after changing the 3 PC's LAN Mgr.
settings and rebooting I'm still unable to access the desktop/printers. I can
see the desktop but that's it.
Any other ideas are appreciated.
Regards

Show quoteHide quote

"David Hettel" wrote:

> you might try this. | Control Panel | Administrative tools | Local Security
> Policy | click on the + to expand Local Policies | click on Security Options
> scroll down to Network security LAN Manager authentication Level and see if
> it's set to the same level in all devices, try "Send LM & NTLM - use NTLMv2
> session security if negotiated"
>
> --
> David Hettel
>
> Please post any reply as a follow-up message in the news group for everyone
> to see. I'm sorry, but I don't answer questions addressed directly to me in
> E-mail or news groups.
>
> Microsoft Most Valuable Professional Program
> http://mvp.support.microsoft.com
>
> DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
> either expressed or implied, made in relation to the accuracy, reliability
> or content of this post. The author shall not be liable for any direct,
> indirect, incidental or consequential damages arising out of the use of, or
> inability to use, information or opinions expressed in this post and confers
> no rights.
>
>
> "Luther393" <Luther***@discussions.microsoft.com> wrote in message
> news:588B2773-4BB4-4183-8DD0-FB57D8576CC2@microsoft.com...
> > I'm stumped as to why my two laptops can no longer print, not find my
> > desktop
> > on my wireless network. This started a couple of days ago around the time
> > of
> > the IE7 Updates. I have a Dell Dimension 8400 Desktop connected to a
> > wireless
> > router (Belkin 802.11G) via a Cat5 cable. The router is connected to a
> > Motorola cable modem via a Cat5 cable also. Both printers are connected to
> > the desktop using USB cables. I can access the internet from all three
> > machines, just can't access the desktop and printers from the two laptops
> > so
> > I can print.
> > Prior to this both laptops (both are Dell's running Win XP Media Center
> > 2005) could see my two printers connected to my desktop, a Dell Dimension
> > 8400 running Win XP SP-2. The laptops have unique names, passwords, and
> > are
> > in my local workgroup. As I mentioned they worked fine for many months w/o
> > a
> > hitch. Now I get an Access Denied when I try to access the printers and I
> > can't see the desktop or printers on the network at all.
> > I use ZoneAlarm, and Panda Antivirus/Firewall but have been doing so for
> > months with no problems. I double-checked my user security settings to
> > make
> > certain both laptops were there (which they were) and re-initialized my
> > router to make sure settings weren't corrupt. In frustration I unplugged
> > my
> > cable modem, turned off ALL protection (ZoneAlarm, Spyware Doctor, Panda,
> > and
> > the router's firewall) and had no luck. Still have "access denied".
> > If someone has an idea as to what's causing this please send it to me. Any
> > help is greatly appreciated.
> > Regards
> >
>
>
>

10 Nov 2006 4:09 PM

Ellie

I have a similar problem that I cannot resolve. On the Desktop I can see the
other 2 computers but get a message denying access. All 3 computers access
the internet. I have changed computer names and the workgroup name but no
avail. I'm running XP on all 3 and they all used to work. Did you find a
solution? thx

--
Ellie

Show quoteHide quote

"Luther393" wrote:

> David:
> Thanks for the idea. Unfortunately after changing the 3 PC's LAN Mgr.
> settings and rebooting I'm still unable to access the desktop/printers. I can
> see the desktop but that's it.
> Any other ideas are appreciated.
> Regards
>
> "David Hettel" wrote:
>
> > you might try this. | Control Panel | Administrative tools | Local Security
> > Policy | click on the + to expand Local Policies | click on Security Options
> > scroll down to Network security LAN Manager authentication Level and see if
> > it's set to the same level in all devices, try "Send LM & NTLM - use NTLMv2
> > session security if negotiated"
> >
> > --
> > David Hettel
> >
> > Please post any reply as a follow-up message in the news group for everyone
> > to see. I'm sorry, but I don't answer questions addressed directly to me in
> > E-mail or news groups.
> >
> > Microsoft Most Valuable Professional Program
> > http://mvp.support.microsoft.com
> >
> > DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
> > either expressed or implied, made in relation to the accuracy, reliability
> > or content of this post. The author shall not be liable for any direct,
> > indirect, incidental or consequential damages arising out of the use of, or
> > inability to use, information or opinions expressed in this post and confers
> > no rights.
> >
> >
> > "Luther393" <Luther***@discussions.microsoft.com> wrote in message
> > news:588B2773-4BB4-4183-8DD0-FB57D8576CC2@microsoft.com...
> > > I'm stumped as to why my two laptops can no longer print, not find my
> > > desktop
> > > on my wireless network. This started a couple of days ago around the time
> > > of
> > > the IE7 Updates. I have a Dell Dimension 8400 Desktop connected to a
> > > wireless
> > > router (Belkin 802.11G) via a Cat5 cable. The router is connected to a
> > > Motorola cable modem via a Cat5 cable also. Both printers are connected to
> > > the desktop using USB cables. I can access the internet from all three
> > > machines, just can't access the desktop and printers from the two laptops
> > > so
> > > I can print.
> > > Prior to this both laptops (both are Dell's running Win XP Media Center
> > > 2005) could see my two printers connected to my desktop, a Dell Dimension
> > > 8400 running Win XP SP-2. The laptops have unique names, passwords, and
> > > are
> > > in my local workgroup. As I mentioned they worked fine for many months w/o
> > > a
> > > hitch. Now I get an Access Denied when I try to access the printers and I
> > > can't see the desktop or printers on the network at all.
> > > I use ZoneAlarm, and Panda Antivirus/Firewall but have been doing so for
> > > months with no problems. I double-checked my user security settings to
> > > make
> > > certain both laptops were there (which they were) and re-initialized my
> > > router to make sure settings weren't corrupt. In frustration I unplugged
> > > my
> > > cable modem, turned off ALL protection (ZoneAlarm, Spyware Doctor, Panda,
> > > and
> > > the router's firewall) and had no luck. Still have "access denied".
> > > If someone has an idea as to what's causing this please send it to me. Any
> > > help is greatly appreciated.
> > > Regards
> > >
> >
> >
> >

11 Nov 2006 10:09 PM

Luther393

Ellie:
I have to answer your question with a "Yes" and a "No". I did get one laptop
printing, or more accurately one laptop started printing. Still haven't
figured how/why but it does. However, on that laptop I can't see the network
workgroup nor add a printer. You'd think if I couldn't see the network I
wouldn't be able to print, but I can.
The other laptop is still not printing, and it can't see the workgroup
either. If I figure this out I'll let you know what/how.

Show quoteHide quote

"Ellie" wrote:

> I have a similar problem that I cannot resolve. On the Desktop I can see the
> other 2 computers but get a message denying access. All 3 computers access
> the internet. I have changed computer names and the workgroup name but no
> avail. I'm running XP on all 3 and they all used to work. Did you find a
> solution? thx
> --
> Ellie
>
>
> "Luther393" wrote:
>
> > David:
> > Thanks for the idea. Unfortunately after changing the 3 PC's LAN Mgr.
> > settings and rebooting I'm still unable to access the desktop/printers. I can
> > see the desktop but that's it.
> > Any other ideas are appreciated.
> > Regards
> >
> > "David Hettel" wrote:
> >
> > > you might try this. | Control Panel | Administrative tools | Local Security
> > > Policy | click on the + to expand Local Policies | click on Security Options
> > > scroll down to Network security LAN Manager authentication Level and see if
> > > it's set to the same level in all devices, try "Send LM & NTLM - use NTLMv2
> > > session security if negotiated"
> > >
> > > --
> > > David Hettel
> > >
> > > Please post any reply as a follow-up message in the news group for everyone
> > > to see. I'm sorry, but I don't answer questions addressed directly to me in
> > > E-mail or news groups.
> > >
> > > Microsoft Most Valuable Professional Program
> > > http://mvp.support.microsoft.com
> > >
> > > DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
> > > either expressed or implied, made in relation to the accuracy, reliability
> > > or content of this post. The author shall not be liable for any direct,
> > > indirect, incidental or consequential damages arising out of the use of, or
> > > inability to use, information or opinions expressed in this post and confers
> > > no rights.
> > >
> > >
> > > "Luther393" <Luther***@discussions.microsoft.com> wrote in message
> > > news:588B2773-4BB4-4183-8DD0-FB57D8576CC2@microsoft.com...
> > > > I'm stumped as to why my two laptops can no longer print, not find my
> > > > desktop
> > > > on my wireless network. This started a couple of days ago around the time
> > > > of
> > > > the IE7 Updates. I have a Dell Dimension 8400 Desktop connected to a
> > > > wireless
> > > > router (Belkin 802.11G) via a Cat5 cable. The router is connected to a
> > > > Motorola cable modem via a Cat5 cable also. Both printers are connected to
> > > > the desktop using USB cables. I can access the internet from all three
> > > > machines, just can't access the desktop and printers from the two laptops
> > > > so
> > > > I can print.
> > > > Prior to this both laptops (both are Dell's running Win XP Media Center
> > > > 2005) could see my two printers connected to my desktop, a Dell Dimension
> > > > 8400 running Win XP SP-2. The laptops have unique names, passwords, and
> > > > are
> > > > in my local workgroup. As I mentioned they worked fine for many months w/o
> > > > a
> > > > hitch. Now I get an Access Denied when I try to access the printers and I
> > > > can't see the desktop or printers on the network at all.
> > > > I use ZoneAlarm, and Panda Antivirus/Firewall but have been doing so for
> > > > months with no problems. I double-checked my user security settings to
> > > > make
> > > > certain both laptops were there (which they were) and re-initialized my
> > > > router to make sure settings weren't corrupt. In frustration I unplugged
> > > > my
> > > > cable modem, turned off ALL protection (ZoneAlarm, Spyware Doctor, Panda,
> > > > and
> > > > the router's firewall) and had no luck. Still have "access denied".
> > > > If someone has an idea as to what's causing this please send it to me. Any
> > > > help is greatly appreciated.
> > > > Regards
> > > >
> > >
> > >
> > >

12 Nov 2006 2:23 AM

David Hettel

Ellie are you using simple file sharing, or have you added the users and
passwords from the computers you are trying to print from to the computer
with the attached printer.

Show quoteHide quote

"Ellie" <El***@discussions.microsoft.com> wrote in message
news:D8EFC1C6-30B6-4362-8967-33771B3363EA@microsoft.com...
>I have a similar problem that I cannot resolve. On the Desktop I can see
>the
> other 2 computers but get a message denying access. All 3 computers
> access
> the internet. I have changed computer names and the workgroup name but no
> avail. I'm running XP on all 3 and they all used to work. Did you find a
> solution? thx
> --
> Ellie
>
>
> "Luther393" wrote:
>
>> David:
>> Thanks for the idea. Unfortunately after changing the 3 PC's LAN Mgr.
>> settings and rebooting I'm still unable to access the desktop/printers. I
>> can
>> see the desktop but that's it.
>> Any other ideas are appreciated.
>> Regards
>>
>> "David Hettel" wrote:
>>
>> > you might try this. | Control Panel | Administrative tools | Local
>> > Security
>> > Policy | click on the + to expand Local Policies | click on Security
>> > Options
>> > scroll down to Network security LAN Manager authentication Level and
>> > see if
>> > it's set to the same level in all devices, try "Send LM & NTLM - use
>> > NTLMv2
>> > session security if negotiated"
>> >
>> > --
>> > David Hettel
>> >
>> > Please post any reply as a follow-up message in the news group for
>> > everyone
>> > to see. I'm sorry, but I don't answer questions addressed directly to
>> > me in
>> > E-mail or news groups.
>> >
>> > Microsoft Most Valuable Professional Program
>> > http://mvp.support.microsoft.com
>> >
>> > DISCLAIMER: This posting is provided "AS IS" with no warranty of any
>> > kind,
>> > either expressed or implied, made in relation to the accuracy,
>> > reliability
>> > or content of this post. The author shall not be liable for any direct,
>> > indirect, incidental or consequential damages arising out of the use
>> > of, or
>> > inability to use, information or opinions expressed in this post and
>> > confers
>> > no rights.
>> >
>> >
>> > "Luther393" <Luther***@discussions.microsoft.com> wrote in message
>> > news:588B2773-4BB4-4183-8DD0-FB57D8576CC2@microsoft.com...
>> > > I'm stumped as to why my two laptops can no longer print, not find my
>> > > desktop
>> > > on my wireless network. This started a couple of days ago around the
>> > > time
>> > > of
>> > > the IE7 Updates. I have a Dell Dimension 8400 Desktop connected to a
>> > > wireless
>> > > router (Belkin 802.11G) via a Cat5 cable. The router is connected to
>> > > a
>> > > Motorola cable modem via a Cat5 cable also. Both printers are
>> > > connected to
>> > > the desktop using USB cables. I can access the internet from all
>> > > three
>> > > machines, just can't access the desktop and printers from the two
>> > > laptops
>> > > so
>> > > I can print.
>> > > Prior to this both laptops (both are Dell's running Win XP Media
>> > > Center
>> > > 2005) could see my two printers connected to my desktop, a Dell
>> > > Dimension
>> > > 8400 running Win XP SP-2. The laptops have unique names, passwords,
>> > > and
>> > > are
>> > > in my local workgroup. As I mentioned they worked fine for many
>> > > months w/o
>> > > a
>> > > hitch. Now I get an Access Denied when I try to access the printers
>> > > and I
>> > > can't see the desktop or printers on the network at all.
>> > > I use ZoneAlarm, and Panda Antivirus/Firewall but have been doing so
>> > > for
>> > > months with no problems. I double-checked my user security settings
>> > > to
>> > > make
>> > > certain both laptops were there (which they were) and re-initialized
>> > > my
>> > > router to make sure settings weren't corrupt. In frustration I
>> > > unplugged
>> > > my
>> > > cable modem, turned off ALL protection (ZoneAlarm, Spyware Doctor,
>> > > Panda,
>> > > and
>> > > the router's firewall) and had no luck. Still have "access denied".
>> > > If someone has an idea as to what's causing this please send it to
>> > > me. Any
>> > > help is greatly appreciated.
>> > > Regards
>> > >
>> >
>> >
>> >