"JB" <highli***@yahoo.com> wrote in message
news:uxcVeqL9JHA.4560@TK2MSFTNGP03.phx.gbl...
> Hi,
>
> My current ISP does not require a particular modem.  I bought a Zoom X6
> and all I needed to make it work was the encapsulation protocol.  There
> are many to choose from with this modem including what I needed.
>
> My phone line is owned by Verizon.   I am considering using them for an
> ISP also.
>
> The Verizon  signup form allows you to have them provide the modem or use
> your own.  They list two or three compatible modems and all the same
> brand.
>
> Because I am already using Verizon's encapsulation I suspect my modem will
> work fine and it's a more capable unit than what they offer.
>
> Do ISPs have a way to force you to use their modem?
>
> Thank you.
>
> Mike
>

> they can  terminate service to you.

"JB" <highli***@yahoo.com> wrote in message
news:uxcVeqL9JHA.4560@TK2MSFTNGP03.phx.gbl...
> Hi,
>
> My current ISP does not require a particular modem.  I bought a Zoom X6
> and all I needed to make it work was the encapsulation protocol.  There
> are many to choose from with this modem including what I needed.
>
> My phone line is owned by Verizon.   I am considering using them for an
> ISP also.
>
> The Verizon  signup form allows you to have them provide the modem or use
> your own.  They list two or three compatible modems and all the same
> brand.
>
> Because I am already using Verizon's encapsulation I suspect my modem will
> work fine and it's a more capable unit than what they offer.
>
> Do ISPs have a way to force you to use their modem?
>
> Thank you.
>
> Mike
>

"Jack-MVP" <j***@discussgroups.com> wrote in message
news:uLwivdQ9JHA.1880@TK2MSFTNGP05.phx.gbl...
> Hi
> For practical purpose (as Daddy already motioned above) it is much better
> to take a Modem from the ISP.
> Whenever their trouble most ISPs tend to exaggerate their capacity to
> detect a problem from remote with tier support computers.
> In most cases the default attitude is to start to “blame” the client
> system and push you to plug unplug and make changes in your Network.
> If you are using the ISP provided Modem it is their responsibility (if the
> problem cannot be solved from emote) to come to you and prove that there
> is a Valid Internet Signal coming out of their modem.
> If you do not use their Modem, either they would refuse to come, or they
> would come and charge you for a visit and New Modem.
> One simple incident can cost the price of three modems and aggravation of
> 10 Modems value.
> BTW, while I detest the attitude of starting with putting the “Blame” on
> the client system, the ISPs I right in refusing to get into supporting
> Hardware that they do not sell and or approve. It is not “fair” to ask the
> ISPs to become knowledgeable about all the thousands of Devices that are
> sold in stores and the Internet, all over the world.
> Jack (MS, MVP-Networking)
>
> "JB" <highli***@yahoo.com> wrote in message
> news:uxcVeqL9JHA.4560@TK2MSFTNGP03.phx.gbl...
>> Hi,
>>
>> My current ISP does not require a particular modem.  I bought a Zoom X6
>> and all I needed to make it work was the encapsulation protocol.  There
>> are many to choose from with this modem including what I needed.
>>
>> My phone line is owned by Verizon.   I am considering using them for an
>> ISP also.
>>
>> The Verizon  signup form allows you to have them provide the modem or use
>> your own.  They list two or three compatible modems and all the same
>> brand.
>>
>> Because I am already using Verizon's encapsulation I suspect my modem
>> will work fine and it's a more capable unit than what they offer.
>>
>> Do ISPs have a way to force you to use their modem?
>>
>> Thank you.
>>
>> Mike
>>
>

> I agree that the ISP should not be expected to provide support for just any
> modem.  I think the best approach is to accept their free modem for
> troubleshooting only (if I do change to Verizon).
>
> But my question is about whether they check to make sure I use theirs.  For
> example, do any of them check the modem MAC address?  It seems like an easy
> way to control a customer.  If that's the case, they won't get my business.
>
> Thanks to all who replied.
>
> Mike
>
>
>
>
> "Jack-MVP" <j***@discussgroups.com> wrote in message
> news:uLwivdQ9JHA.1880@TK2MSFTNGP05.phx.gbl...
>> Hi
>> For practical purpose (as Daddy already motioned above) it is much better
>> to take a Modem from the ISP.
>> Whenever their trouble most ISPs tend to exaggerate their capacity to
>> detect a problem from remote with tier support computers.
>> In most cases the default attitude is to start to “blame” the client
>> system and push you to plug unplug and make changes in your Network.
>> If you are using the ISP provided Modem it is their responsibility (if the
>> problem cannot be solved from emote) to come to you and prove that there
>> is a Valid Internet Signal coming out of their modem.
>> If you do not use their Modem, either they would refuse to come, or they
>> would come and charge you for a visit and New Modem.
>> One simple incident can cost the price of three modems and aggravation of
>> 10 Modems value.
>> BTW, while I detest the attitude of starting with putting the “Blame” on
>> the client system, the ISPs I right in refusing to get into supporting
>> Hardware that they do not sell and or approve. It is not “fair” to ask the
>> ISPs to become knowledgeable about all the thousands of Devices that are
>> sold in stores and the Internet, all over the world.
>> Jack (MS, MVP-Networking)
>>
>> "JB" <highli***@yahoo.com> wrote in message
>> news:uxcVeqL9JHA.4560@TK2MSFTNGP03.phx.gbl...
>>> Hi,
>>>
>>> My current ISP does not require a particular modem.  I bought a Zoom X6
>>> and all I needed to make it work was the encapsulation protocol.  There
>>> are many to choose from with this modem including what I needed.
>>>
>>> My phone line is owned by Verizon.   I am considering using them for an
>>> ISP also.
>>>
>>> The Verizon  signup form allows you to have them provide the modem or use
>>> your own.  They list two or three compatible modems and all the same
>>> brand.
>>>
>>> Because I am already using Verizon's encapsulation I suspect my modem
>>> will work fine and it's a more capable unit than what they offer.
>>>
>>> Do ISPs have a way to force you to use their modem?
>>>
>>> Thank you.
>>>
>>> Mike
>>>
>
>

"Lem" <lemp40@unknownhost> wrote in message
news:OtMSiEy9JHA.5040@TK2MSFTNGP04.phx.gbl...
> JB wrote:
>> I agree that the ISP should not be expected to provide support for just
>> any modem.  I think the best approach is to accept their free modem for
>> troubleshooting only (if I do change to Verizon).
>>
>> But my question is about whether they check to make sure I use theirs.
>> For example, do any of them check the modem MAC address?  It seems like
>> an easy way to control a customer.  If that's the case, they won't get my
>> business.
>>
>> Thanks to all who replied.
>>
>> Mike
>>
>>
>>
>>
>> "Jack-MVP" <j***@discussgroups.com> wrote in message
>> news:uLwivdQ9JHA.1880@TK2MSFTNGP05.phx.gbl...
>>> Hi
>>> For practical purpose (as Daddy already motioned above) it is much
>>> better to take a Modem from the ISP.
>>> Whenever their trouble most ISPs tend to exaggerate their capacity to
>>> detect a problem from remote with tier support computers.
>>> In most cases the default attitude is to start to “blame” the client
>>> system and push you to plug unplug and make changes in your Network.
>>> If you are using the ISP provided Modem it is their responsibility (if
>>> the problem cannot be solved from emote) to come to you and prove that
>>> there is a Valid Internet Signal coming out of their modem.
>>> If you do not use their Modem, either they would refuse to come, or they
>>> would come and charge you for a visit and New Modem.
>>> One simple incident can cost the price of three modems and aggravation
>>> of 10 Modems value.
>>> BTW, while I detest the attitude of starting with putting the “Blame” on
>>> the client system, the ISPs I right in refusing to get into supporting
>>> Hardware that they do not sell and or approve. It is not “fair” to ask
>>> the ISPs to become knowledgeable about all the thousands of Devices that
>>> are sold in stores and the Internet, all over the world.
>>> Jack (MS, MVP-Networking)
>>>
>>> "JB" <highli***@yahoo.com> wrote in message
>>> news:uxcVeqL9JHA.4560@TK2MSFTNGP03.phx.gbl...
>>>> Hi,
>>>>
>>>> My current ISP does not require a particular modem.  I bought a Zoom X6
>>>> and all I needed to make it work was the encapsulation protocol.  There
>>>> are many to choose from with this modem including what I needed.
>>>>
>>>> My phone line is owned by Verizon.   I am considering using them for an
>>>> ISP also.
>>>>
>>>> The Verizon  signup form allows you to have them provide the modem or
>>>> use your own.  They list two or three compatible modems and all the
>>>> same brand.
>>>>
>>>> Because I am already using Verizon's encapsulation I suspect my modem
>>>> will work fine and it's a more capable unit than what they offer.
>>>>
>>>> Do ISPs have a way to force you to use their modem?
>>>>
>>>> Thank you.
>>>>
>>>> Mike
>>>>
>>
>>
>
> AFAIK, MAC addresses are only checked for cable Internet service, and not
> DSL.  This sort of question, however, is best directed to the appropriate
> Verizon forum at DSLreports.com (there seem to be at least 8 different
> ones; pick the one that covers your particular flavor of Verizon) -
> http://www.dslreports.com/forums/47
> --
> Lem -- MS-MVP

"JB" <highli***@yahoo.com> wrote in message
news:uxcVeqL9JHA.4560@TK2MSFTNGP03.phx.gbl...
> Hi,
>
> My current ISP does not require a particular modem.  I bought a Zoom X6
> and all I needed to make it work was the encapsulation protocol.  There
> are many to choose from with this modem including what I needed.
>
> My phone line is owned by Verizon.   I am considering using them for an
> ISP also.
>
> The Verizon  signup form allows you to have them provide the modem or use
> your own.  They list two or three compatible modems and all the same
> brand.
>
> Because I am already using Verizon's encapsulation I suspect my modem will
> work fine and it's a more capable unit than what they offer.