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Unable to connect to Access Point with Intel PRO Wireless 2200

Author
25 Jun 2009 8:41 PM
Sanyu_Miyazaki
It has connected to the access point before, but two days ago, it cut off and
left me unable to connect to the network. As the topic title mentions, I am
using the now-discontinued Intel PRO Wireless 2200 wireless card, which is
built into my HP-Compaq nc6220. The router is a Linksys WRT54G2 V1 router,
and the network security is WPA2 with AES data encryption. I have called Tech
Support for Intel, HP, and Linksys, and nothing has changed. Can anyone help
with this problem?

Author
25 Jun 2009 9:21 PM
Pavel A.
Sanyu_Miyazaki wrote:
> It has connected to the access point before, but two days ago, it cut off and
> left me unable to connect to the network. As the topic title mentions, I am
> using the now-discontinued Intel PRO Wireless 2200 wireless card, which is
> built into my HP-Compaq nc6220. The router is a Linksys WRT54G2 V1 router,
> and the network security is WPA2 with AES data encryption. I have called Tech
> Support for Intel, HP, and Linksys, and nothing has changed. Can anyone help
> with this problem?

Calling tech support sometimes may help by itself,
but more often the problem won't go away unless
being actually fixed...

Have they advised anything?
Have you tried to follow their advice?

--pa
Are all your drivers up to date? click for free checkup

Author
25 Jun 2009 9:28 PM
Lem
Sanyu_Miyazaki wrote:
> It has connected to the access point before, but two days ago, it cut off and
> left me unable to connect to the network. As the topic title mentions, I am
> using the now-discontinued Intel PRO Wireless 2200 wireless card, which is
> built into my HP-Compaq nc6220. The router is a Linksys WRT54G2 V1 router,
> and the network security is WPA2 with AES data encryption. I have called Tech
> Support for Intel, HP, and Linksys, and nothing has changed. Can anyone help
> with this problem?

Can you detect your wireless network but not connect?

If you can't detect your own wireless network can you detect others?

If you can't detect any wireless networks, are you sure that the card is
*both* enabled (check in Device Manager) *and* turned on (should be
either a physical switch or a Fn+F key combination)?

If the card is enabled and turned on and you still can't detect *any*
wireless networks (take your notebook to a Starbuck's or other wifi
hotspot that you know is operational if there are no nearby wifi
networks), then the card probably is defective.

If you can detect *other* networks but not your own, then either you
have configured your router to not broadcast your SSID (bad idea; change
the router to broadcast SSID) or your router has failed (confirm by
asking a friend to bring her wireless laptop over and see if she can
detect your router).

If you can detect your wireless network but not connect to it, try
disabling encryption.  Connect to the Linksys with an Ethernet cable,
enter the configuration utility and go to Wireless > Wireless Security
and select "Disabled."  Also delete the entry for your network from your
computer.  If you're using Windows WZC to control the wireless card,
from the "Chose a wireless network" screen click "Change the order of
preferred networks."  In the list of Preferred networks, select yours
and "Remove" it. Now disconnect the Ethernet cable and try to connect
wirelessly.  If you can connect, go back into the router's configuration
utility (again using an Ethernet cable) and reconfigure your encryption.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm
Author
25 Jun 2009 11:20 PM
Sanyu_Miyazaki
I can detect the wireless network, but am unable to connect to it. However,
the problem only applies to the laptop I mentioned. Other computers have no
problem connecting to our wireless network.

I asked my dad about it, and he thinks that it could have something to do
with the damaged state of the laptop (which I had forgotten to mention, but
as I was able to connect to the network previously, I highly doubt that
damage is the problem.)
--
When in doubt,  take a Spartan Laser to whatever is making you mad.


Show quoteHide quote
"Lem" wrote:

> Sanyu_Miyazaki wrote:
> > It has connected to the access point before, but two days ago, it cut off and
> > left me unable to connect to the network. As the topic title mentions, I am
> > using the now-discontinued Intel PRO Wireless 2200 wireless card, which is
> > built into my HP-Compaq nc6220. The router is a Linksys WRT54G2 V1 router,
> > and the network security is WPA2 with AES data encryption. I have called Tech
> > Support for Intel, HP, and Linksys, and nothing has changed. Can anyone help
> > with this problem?
>
> Can you detect your wireless network but not connect?
>
> If you can't detect your own wireless network can you detect others?
>
> If you can't detect any wireless networks, are you sure that the card is
> *both* enabled (check in Device Manager) *and* turned on (should be
> either a physical switch or a Fn+F key combination)?
>
> If the card is enabled and turned on and you still can't detect *any*
> wireless networks (take your notebook to a Starbuck's or other wifi
> hotspot that you know is operational if there are no nearby wifi
> networks), then the card probably is defective.
>
> If you can detect *other* networks but not your own, then either you
> have configured your router to not broadcast your SSID (bad idea; change
> the router to broadcast SSID) or your router has failed (confirm by
> asking a friend to bring her wireless laptop over and see if she can
> detect your router).
>
> If you can detect your wireless network but not connect to it, try
> disabling encryption.  Connect to the Linksys with an Ethernet cable,
> enter the configuration utility and go to Wireless > Wireless Security
> and select "Disabled."  Also delete the entry for your network from your
> computer.  If you're using Windows WZC to control the wireless card,
> from the "Chose a wireless network" screen click "Change the order of
> preferred networks."  In the list of Preferred networks, select yours
> and "Remove" it. Now disconnect the Ethernet cable and try to connect
> wirelessly.  If you can connect, go back into the router's configuration
> utility (again using an Ethernet cable) and reconfigure your encryption.
>
> --
> Lem -- MS-MVP
>
> To the moon and back with 2K words of RAM and 36K words of ROM.
> http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
> http://history.nasa.gov/afj/compessay.htm
>
Author
25 Jun 2009 11:50 PM
Sanyu_Miyazaki
Show quote Hide quote
"Sanyu_Miyazaki" wrote:

> I can detect the wireless network, but am unable to connect to it. However,
> the problem only applies to the laptop I mentioned. Other computers have no
> problem connecting to our wireless network.
>
> I asked my dad about it, and he thinks that it could have something to do
> with the damaged state of the laptop (which I had forgotten to mention, but
> as I was able to connect to the network previously, I highly doubt that
> damage is the problem.)
> --
> When in doubt,  take a Spartan Laser to whatever is making you mad.
>
>
> "Lem" wrote:
>
> > Sanyu_Miyazaki wrote:
> > > It has connected to the access point before, but two days ago, it cut off and
> > > left me unable to connect to the network. As the topic title mentions, I am
> > > using the now-discontinued Intel PRO Wireless 2200 wireless card, which is
> > > built into my HP-Compaq nc6220. The router is a Linksys WRT54G2 V1 router,
> > > and the network security is WPA2 with AES data encryption. I have called Tech
> > > Support for Intel, HP, and Linksys, and nothing has changed. Can anyone help
> > > with this problem?
> >
> > Can you detect your wireless network but not connect?
> >
> > If you can't detect your own wireless network can you detect others?
> >
> > If you can't detect any wireless networks, are you sure that the card is
> > *both* enabled (check in Device Manager) *and* turned on (should be
> > either a physical switch or a Fn+F key combination)?
> >
> > If the card is enabled and turned on and you still can't detect *any*
> > wireless networks (take your notebook to a Starbuck's or other wifi
> > hotspot that you know is operational if there are no nearby wifi
> > networks), then the card probably is defective.
> >
> > If you can detect *other* networks but not your own, then either you
> > have configured your router to not broadcast your SSID (bad idea; change
> > the router to broadcast SSID) or your router has failed (confirm by
> > asking a friend to bring her wireless laptop over and see if she can
> > detect your router).
> >
> > If you can detect your wireless network but not connect to it, try
> > disabling encryption.  Connect to the Linksys with an Ethernet cable,
> > enter the configuration utility and go to Wireless > Wireless Security
> > and select "Disabled."  Also delete the entry for your network from your
> > computer.  If you're using Windows WZC to control the wireless card,
> > from the "Chose a wireless network" screen click "Change the order of
> > preferred networks."  In the list of Preferred networks, select yours
> > and "Remove" it. Now disconnect the Ethernet cable and try to connect
> > wirelessly.  If you can connect, go back into the router's configuration
> > utility (again using an Ethernet cable) and reconfigure your encryption.
> >
> > --
> > Lem -- MS-MVP
> >
> > To the moon and back with 2K words of RAM and 36K words of ROM.
> > http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
> > http://history.nasa.gov/afj/compessay.htm
> >

Also of note, I am able to connect to other networks in the area. It's just
my home network that seems to be the problem.
--
When in doubt,  take a Spartan Laser to whatever is making you mad.
Author
26 Jun 2009 1:33 AM
Jack [MVP-Networking]
Hi
Disable temporarily the Wireless security in the Laptop and see if it
connects.
What Damage state means in technical terms?
Jack (MS, MVP-Networking)

Show quoteHide quote
"Sanyu_Miyazaki" <SanyuMiyaz***@discussions.microsoft.com> wrote in message
news:5953DD12-C7FB-4670-8A49-FE6EADACEDED@microsoft.com...
> "Sanyu_Miyazaki" wrote:
>
>> I can detect the wireless network, but am unable to connect to it.
>> However,
>> the problem only applies to the laptop I mentioned. Other computers have
>> no
>> problem connecting to our wireless network.
>>
>> I asked my dad about it, and he thinks that it could have something to do
>> with the damaged state of the laptop (which I had forgotten to mention,
>> but
>> as I was able to connect to the network previously, I highly doubt that
>> damage is the problem.)
>> --
>> When in doubt,  take a Spartan Laser to whatever is making you mad.
>>
>>
>> "Lem" wrote:
>>
>> > Sanyu_Miyazaki wrote:
>> > > It has connected to the access point before, but two days ago, it cut
>> > > off and
>> > > left me unable to connect to the network. As the topic title
>> > > mentions, I am
>> > > using the now-discontinued Intel PRO Wireless 2200 wireless card,
>> > > which is
>> > > built into my HP-Compaq nc6220. The router is a Linksys WRT54G2 V1
>> > > router,
>> > > and the network security is WPA2 with AES data encryption. I have
>> > > called Tech
>> > > Support for Intel, HP, and Linksys, and nothing has changed. Can
>> > > anyone help
>> > > with this problem?
>> >
>> > Can you detect your wireless network but not connect?
>> >
>> > If you can't detect your own wireless network can you detect others?
>> >
>> > If you can't detect any wireless networks, are you sure that the card
>> > is
>> > *both* enabled (check in Device Manager) *and* turned on (should be
>> > either a physical switch or a Fn+F key combination)?
>> >
>> > If the card is enabled and turned on and you still can't detect *any*
>> > wireless networks (take your notebook to a Starbuck's or other wifi
>> > hotspot that you know is operational if there are no nearby wifi
>> > networks), then the card probably is defective.
>> >
>> > If you can detect *other* networks but not your own, then either you
>> > have configured your router to not broadcast your SSID (bad idea;
>> > change
>> > the router to broadcast SSID) or your router has failed (confirm by
>> > asking a friend to bring her wireless laptop over and see if she can
>> > detect your router).
>> >
>> > If you can detect your wireless network but not connect to it, try
>> > disabling encryption.  Connect to the Linksys with an Ethernet cable,
>> > enter the configuration utility and go to Wireless > Wireless Security
>> > and select "Disabled."  Also delete the entry for your network from
>> > your
>> > computer.  If you're using Windows WZC to control the wireless card,
>> > from the "Chose a wireless network" screen click "Change the order of
>> > preferred networks."  In the list of Preferred networks, select yours
>> > and "Remove" it. Now disconnect the Ethernet cable and try to connect
>> > wirelessly.  If you can connect, go back into the router's
>> > configuration
>> > utility (again using an Ethernet cable) and reconfigure your
>> > encryption.
>> >
>> > --
>> > Lem -- MS-MVP
>> >
>> > To the moon and back with 2K words of RAM and 36K words of ROM.
>> > http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
>> > http://history.nasa.gov/afj/compessay.htm
>> >
>
> Also of note, I am able to connect to other networks in the area. It's
> just
> my home network that seems to be the problem.
> --
> When in doubt,  take a Spartan Laser to whatever is making you mad.
Author
26 Jun 2009 2:48 AM
John Wunderlich
=?Utf-8?B?U2FueXVfTWl5YXpha2k=?=
<Sanyu_Miyaz***@discussions.microsoft.com> wrote in
news:F38ED759-1B7B-4125-8FAD-1F2D954DFA92@microsoft.com:

> It has connected to the access point before, but two days ago, it
> cut off and left me unable to connect to the network. As the topic
> title mentions, I am using the now-discontinued Intel PRO Wireless
> 2200 wireless card, which is built into my HP-Compaq nc6220. The
> router is a Linksys WRT54G2 V1 router, and the network security is
> WPA2 with AES data encryption. I have called Tech Support for
> Intel, HP, and Linksys, and nothing has changed. Can anyone help
> with this problem?

It could be you have an old version of the driver.  Try reinstalling
the driver.  Go to:
  <http://www.hp.com/#Support>
Type in your model number and download the lastest Intel drivers. 
Note that there are two files that you should download and install. 
The first is labeled "Intel Pro / Wireless Drivers" (in the Network
Driver Section) and the other is labeled "Intel PROSet for Intel
PRO/Wireless Network Connection" (in the "Software - Solutions"
section)  These should be installed in pairs.

Often re-installing the drivers can fix problems.

HTH,
  John

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